based on 7109 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff was really friendly and they have a great service
Professional and people friendly ♥️
Service was quick and the employees were kind and informative!
They got me in right away and did a great job from start to finish.
I am disappointed because it seems that my vehicle was confused with another vehicle. I was told that I needed a valve cover gasket and it would cost $250. I did not get it because I have not experienced any oil leakage, or smells of burning oil on the engine.
Also, the receipt that I was given did not accurately reflect my current vehicle mileage. Nor did it accurately reflect my previous vehicle that had the same license plate. My mother asked about the discrepancies on the receipt and was given an explanation that helped. However I still believe that in the bay my vehicle was confused with another vehicle initially which is why I was told about a repair that ultimately I did not need.
Finally, if my vehicle did indeed need a valve cover gasket, this information was not noted on the receipt as a future maintenance/repair need. My family has used Jiffy Lube for years for multiple vehicles and I am quite disappointed that this time the technicians seemed very confused and disorganized.
The service was excellent and friendly!
Speedy service and the associate made recommendations without being too pushy.
Make sure services requested are rendered. I asked for my wiper blades to be replaced. I paid for them and since it was raining when I left the wiper blades were not replaced. I went back to the service staff told them, showed my receipt and they remembered working on my car and replaced my wipers.
Professionalism, integrity, service
Fast service; great customer service; explained services suggested, and what was being done today
Offer coupons at checkput
The greetings and fast pace service
Everything! Specifically, JiffyLube takes care of my vehicles--period. One would argue that they are just making money. And yes, it is a business. But it's a professional business that cares. They have earned my trust and respect.
Always friendly , quick and eager to answer any questions or help
All the associates that I came in contact with were very nice. The gentleman at the front desk was very informative about things that I would need to get done on my truck.
Things were handled in a timely manner.
The whole analysis, the looks, it was perfect.
Great customer service!!
Staff is awesome. Super kind and accommodating
The employee that I interacted with was very courtious and helpful during my visit.
Everyone very nice. Could not believe how fast they finished.
It was quick and I was out in 15 minutes
My organizer was broken when I returned to my vehicle. Although the services rendered were awesome and everyone was kind. The organizer being ripped and no one telling me was disappointing.
Very helpful and quick in dealing with a battery warranty issue. Great people.
The young man who greeted me had great appreciation for me choosing to have my oil changed at your facility. It left a very positive impact on me for the entire day. Well done!
Very kind and efficient staff
Your team was professional and persistent in finding the nail in the tire. They were great!
Very through in explaining and showing what needed to be done. I always have a positive experience when I take my truck in for service.
Everyone is polite and friendly ! Inform you of everything up front so there are no surprises
Fast service I will continue to go there and continue to recommend
In and out very quickly