based on 2658 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent customer service.
everyone was so nice and professional and specially Krish who even helped me about my back number palte light
Quick service and friendly service
Get the old team back and have your stuff stop lying so they won’t look bad in front of the Manger for not informing customers about price CHANGES
Great service!! Excellent customer service from Tyrell and the crew.
The gentleman at the shop are always very polite and professional.
The staff is fast, efficient and trustworthy. I highly recommend this particular Jiffy Lube.
Staff is friendly and professional and service is quick. I will be back.
They vacuum car iout
Speedy and efficient
Kind, helpful workers.
Mechanic explained what needed to be done.
Took care of everything in a short amount of time.
"Leach", the customer service rep, was very friendly and just a nice guy! Service was super fast!
Try to sell services that are not needed.
Friendly, informative, no pressure
Everything.
Every thing went very well. I let the technician know what type of oil I needed for my car and they had it and were able to use for my car. The service was very prompt. The technicians were very pleasant.
I generally love the service here, but today I was quoted a price for two tires and I accepted. I went to a coffee shop next door while the work was done. When I got back I was informed that the "correct" tire was not in stock and they had to order another one -- and that it would be about $200 more expensive. I probably wouldn't have had the service done for that price and I left a bit upset about that. They should have contact me before adding $200 to my bill.
They did try to make up some difference with a complimentary oil change in the future and I appreciate that. But it still left a bad taste in my mouth knowing I could have got the same service somewhere else for much cheaper.
They were fast, friendly and gave me a heads up on an issue that would soon need attention.
Fast and great service!
Fast, courteous service. Staff were upbeat, enthusiastic. Made recommendations about additional services but did not push. Overall well done.
Poor customer service.
Not willing to take jiffy lube coupon.
I was greeted in a friendly manner and was escorted to the waiting room area. My vehicle was inspected, and I was informed of what needed to be done and it was done in a timely manner. I was informed every step of the way as to what was taking place And how long it would be before my vehicle was completed. I was also given a printout as well as a verbal explanation as to what other work needed to be done on the vehicle.
I would recommend this location to everyone because of the respect and quality of service which I received. I wouldn’t go anywhere else.
good quick service
Fast, courteous service.
Nothing to Add
The service is always quick and efficient the service
Quick and easy to get my oil changed, but it is getting a little pricey. But they do an excellent job so I'll be back
Mac and company did a great job. Good service, quickly done, and a good price. I'll be back.
Reset the "Remaining Oil Life" button. Show the customer the filters that are being replaced. Create a laminated check list. As each step is completed, check it off. Apply some WD-40 on your revolving doors. I noticed each time I visit there are new faces. The personnel ARE nice and respectful. I WILL be back, you have not yet lost a customer.
Happy Thanksgiving.
Sincerely,
Steve (aka Bo) Last name removed
2015 GMC Denali 3500, 6.6
Phone number removed
I was very concerned when they overfilled my vehicle. They said it wouldn't matter. I had to say
The factory recommends 5.40 course., they told me it wouldn't matter that little bit of difference.I wasn't going to leave until they drained out the remainder, so that bothers me.I could have driven away and had a major issue.Even the factory had made that point.Well knownYou can have an issue by overfilling a little bit even. Thank you