based on 5056 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The aesthetic of the office was very nice. I’ve never been to a Jiffy Lube with a more pleasing waiting area. The service was quick and straightforward even with coming in with about 25 mins until closing. The employees are very professional and welcoming. I’ll definitely be back to this location.
They're quick and courteous! I've been there several times! They sometimes miss vacuuming but will do it when asked.
Immediate communication. Pleasant interaction. Comfortable waiting room. Attentive management. Great service and excellent problem solving!
great service
Quick, efficient, and I didn't feel pressured to buy more services than I can in for.
Friendly, quick valuable service!
Customer service.
The service and the people who work there were great I've been going there for years and will continue to go
Great customer service. I presented my problems and the car got fixed in a few minutes
Professional, great communication, not a long wait
Great service and not a long wait. I will be back.
Fast service
Email address removed
Even though I was not rushed or anything like that, they wasted no time getting me taken care of. I'll be back in another 5000 miles.
They did a great job on my vehicle and thank you for your service and Happy Thursday.
I took my car for oil change on 6/6 and on 6/12 my car had no oil and I don’t have an oil leak
Did NOT try to OVER-SELL.
Polite. Respectful. Quick.
I went to your establishment because my check engine light was on. The guy told me he had to do a diagnostic test and that it would cost me $30. I said okay and he told me he did a test and it was inconclusive and that it could be up to 5 things wrong. He wanted to do another Diagnostic test and that would cost me $80 this time. 😡Your establishment is a ripoff and they just wanted more money out of me. I will be doing a review on google and letting everyone never to go to your establishment.
Everyone who works there is very friendly and helpful.
fast and efficient and friendly
The staff was professional
Great service
Most don’t know what they doing , so have to look before u go and see if they did what they said
Everything the team is always so friendly and professional and polite
Professionalism
Mr Mac and the crew made me feel like family. He's a 49ers fan and so am I. 🤣🤣👍🏾👍🏾#SF. But besides that my service history here has been for the last 7 + years. I'll be coming here for years to come as long as I'm living in the Owings Mills area. 💪🏾💪🏾
The staff was very kind and helpful. I appreciate their positive attitude about helping the customer feel welcome and knowledgeable.
Employees were very pleasant and helpful. The service is very convenient. I was in and out.
Tech was excellent and explained everything item needing to be replaced.

Fast easy and simple