based on 3724 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was helpful and nice and i was in and out in no time.
Quick and informative.....didn't try to "sell" unnecessary services.
Jesse is awesome, his patience, understanding, welcoming demeanor, listening and explaining without hesitation or rushing. Giving feedback and suggestions to assure that I had everything I needed complete while doing his best to prevent me from spending an abundance of finances. Also going above and beyond his duties. He deserves a raise and promotion. Thank you Jesse for making my time as comfortable as you reasonably could. I'll definitely be back for that oil change.
On time. Complete. Friendly.
The professionalism,hard work and friendliness of all the staff.
Very nice
1The kindness with which I was treated and the excellent service
Good service thank you
Professional and quick
Personal caring service by all involved
Everyone very polite and professional
Fast, thorough and courteous staff and technicians.
Fantastic customer service and knowledgeable staff. This is the best Jiffy Lube location that I've visited in MD!
All was excellent
Customizing Service
Went to get a oil change and that same day my engine splash shield is loose scrapping the ground. I was told nothing could be done. Reimbursement would be nice
Excellent
Very professional staff; easy and fast service with very thorough process.
I have now been to this location 2 times and will continue to come back. The staff is friendly and efficient.
Fast, knowledgeable customer service
The price needs to come down
It was quick and the service was great!
Excellent customer service
Hello, how are you? I will not return to Jiffy lube Oxon hill as they have made my experience horrible. Never ever had a problem with my car/sensor/radar I go to get my oil change and in the mist of jiffy lube changing it they even drop a object, dirt maybe even oil down to my sensor and would not check or fix. I had called over 20 times once leaving to figure out what happened because it’s a safety concern due to me driving and having 3 children it helps to stop and control my car from car accidents . When I went back the same exact day to say something that once I left it was said that my radar was block which I know they went in my hood and under my car cause they knew I needed anti-freeze and brake fluid cause they mentioned it to me they tried to tell me they wasn’t in and nowhere near my bumper area of my car and that I coulda popped it driving when once again it’s a sensor (radar) to stop my car from hitting or going into another car. Never had this experience, my car never had this experience and now I can’t fix the problem because I can’t even find or began to even clean or remove what’s there after leaving jiffy lube. and through the front of my bumper I can see the oil splashed and wasted down there. They did a messy and horrible job. I would also like a follow up phone call Phone number removed thank you
Customer service
Friendly nice
It's always nice and the service is great 👍
they were very polite prompt and actually cleaned windows and vacuumed the car very good service will return
The great and affordable job always
They didn’t reset my oil change indicator. So it’s still telling me that i need an oil change