based on 2727 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys at Jiffy Lube in Beltsville do great work. My wife and I have gotten our cars serviced there for years and never had an issue. The manager even came out in his own car to give me a jumpstart when I was stranded a mile or so down the road - completely free! I only wish they worked on motorcycles too!
I liked the professionalism of staff. My car needs were taken care of in a minimal time.
It's convenient and the staff are friendly and helpful.
everyone was very polite and friendly did not take long
Fast, efficient and friendly
Excellent communication, opening doors for customers, efficiently explaining waiting room amenities, cleanliness of waiting area, and friendliness of the 3-4 employees that I came in contact with throughout my visit, which was even quicker than expected.
My vehicle was taken care of in a timely manner with the outmost professionalism, from start to finish.
Everything from the refreshments, the hospitality, honesty, speed, and quality of service. I have been going there for almost 5 years and ill recommend it to anyone.
Efficient, courteous and thorough.
The staff/crew was EXTREMELY professional and kind.
Quick service. Reasonable price and friendly staff
Your price Is beyond the competition. I think I will not be back. Other then that great staff
Very professional
Great service but pricey $$
Attitude
The service was quick & easy.
Was this cause of the nature of the account “fleet vehicle”. I was never made aware of all the additional service/items replaced, air filter, washer blades.
What I like: Excellent work performed. Quick turnaround, 30 minutes.
What I don’t like: your costs are approaching those charged at my truck’s dealership in Glen Burnie and if that trend continues the only benefit you will have left in your favor is quick service without an appointment.
How smooth everything went with the appointment.
Better communication
The service was prompt. The staff was professional, polite and knowledgeable.
Be honest in service dealings.
They were fast and got the job done.. I can feel the difference in my car!!
Clean and organized shop,great customer service,knowledgeable and fast service
Fast
The man at the register was very polite and personable. Great service!
Quick in and out. Personable service.
They were very fast and good.
Good service
Fast, courteous, and efficient. I would recommend this Jiffy Lube to all my friends.