based on 7090 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I generally love the service here, but today I was quoted a price for two tires and I accepted. I went to a coffee shop next door while the work was done. When I got back I was informed that the "correct" tire was not in stock and they had to order another one -- and that it would be about $200 more expensive. I probably wouldn't have had the service done for that price and I left a bit upset about that. They should have contact me before adding $200 to my bill.
They did try to make up some difference with a complimentary oil change in the future and I appreciate that. But it still left a bad taste in my mouth knowing I could have got the same service somewhere else for much cheaper.
They were fast, friendly and gave me a heads up on an issue that would soon need attention.
Fast and great service!
Fast, courteous service. Staff were upbeat, enthusiastic. Made recommendations about additional services but did not push. Overall well done.
Poor customer service.
Not willing to take jiffy lube coupon.
I was greeted in a friendly manner and was escorted to the waiting room area. My vehicle was inspected, and I was informed of what needed to be done and it was done in a timely manner. I was informed every step of the way as to what was taking place And how long it would be before my vehicle was completed. I was also given a printout as well as a verbal explanation as to what other work needed to be done on the vehicle.
I would recommend this location to everyone because of the respect and quality of service which I received. I wouldn’t go anywhere else.
good quick service
Fast, courteous service.
Nothing to Add
The service is always quick and efficient the service
Quick and easy to get my oil changed, but it is getting a little pricey. But they do an excellent job so I'll be back
Mac and company did a great job. Good service, quickly done, and a good price. I'll be back.
Reset the "Remaining Oil Life" button. Show the customer the filters that are being replaced. Create a laminated check list. As each step is completed, check it off. Apply some WD-40 on your revolving doors. I noticed each time I visit there are new faces. The personnel ARE nice and respectful. I WILL be back, you have not yet lost a customer.
Happy Thanksgiving.
Sincerely,
Steve (aka Bo) Last name removed
2015 GMC Denali 3500, 6.6
Phone number removed
Easy, quick and professional
Everyone is always very nice & the service is super quick! In & out☺️
Mr Efficiency, the main rep, was very professional. The work was done qyuckly.
Quicker than I expected. Like the overall check that you do . Makes me feel confident that you'll let me know basic things that need addressed . Plus didn't realize that you check fluid levels and add if my needed. I leave knowing things are in order. Keep sending the coupons and I'll be back. One more, like the my d oil change check with free oil fill.
Very friendly people
The service and people are always 5-star and trustworthy
Excellent service. Everyone was very professional and they provided great recommendations.
I’ve been going to this Jiffy Lube for years. The work is always done correctly and quickly.
Quality of work, speed at which it was done, courteous behavior of the personnel.
I had a unsatisfied day at Jiffy Lube this morning. Let me start by saying this, the mechanics were very professional. The female that assist with oil change orders was out of line. She was unprofessional, unknowledgeable, impatient, and somewhat disrespectful toward me. We have been getting oil changes from Jiffy Lube for years. She was telling me what oil I use, and charged me for 6 quarts of oil too. Then continuing saying the price was up to $10. I tried to explain to her even if the price has risen. It wasn’t $101 from $73.dollars. I felt like I was being taken advantage. I don’t think I would be visiting, nor would I recommend anyone else to Jiffy Lube. Sincerely,
Courteous & efficient
Everything its great ! im happy wit the work done with my car.
Upsell, poor communication, long wait time .
I did not have to wait long and the service was good. All the workers were very friendly and helpful.
Quick, friendly service. Repaired both rear tires and kept me on the road !
Ricci and his team are the epitome of professional service! Ricci is one of the, if not THE BEST, car service 'station' or business manager I have ever had the pleasure of receiving service(s) from. I have 4 different cars- 2 of them are 'classics' - and I would not think of taking any of them anywhere ELSE for oil changes and some basic engine 'stuff'. If I owned this JIFFY LUBE, I'd
T R I P L E
R I C C I's
S A L A R Y before he decides to exit STAGE RIGHT. If I was in this kind of business, I'd be trying to POACH HIM AWAY and some of his staff!
Every thing went very well. I let the technician know what type of oil I needed for my car and they had it and were able to use for my car. The service was very prompt. The technicians were very pleasant.