based on 7109 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, friendly, dependable, relatively cheap, and lots of courtesy services like filters, air, etc. Bravo, Jiffy.
Your technician left grease on the driver's side door entryway and on my floor mat, not happy about that! Place a paper mat over the car mat and tell the tech to more careful getting in and out of the care.
Information that was relayed to me.
We’ve been customers of the Jiffy Lube location in Crofton for years! Great service! Knowledgeable!
Everything was great 👍 the service was great
Outstanding Performance 😎
The attendants were thorough and the work was done in good time. The team also pointed out a separate issue the car is having.
First time, very impressed with service.employees very friendly!
Pleasant people to work with. Up front costs discussed.
Work completed very timely
Was told that prices shown online are corporate and they do not honor those prices. Also they do not ride my headlight and seem to have blow ln the fuse for it
Don't try to sell me on things I don't need
I really liked they did NOT try to upsell a bunch of stuff like some places.
Service people were excellent and quick.
The service and great communication
Have been a customer for a lot years and I return because they are great at the service that is provided. I drove my new car in for an oil change and Zachary recognized me and not my car.
Making me feel that I'm a valued customer.
Very professional.
Service was excellent
The cost
The friendly environment,and the knowledge of your employees.
Knowledgeable, friendly staff who took care of me and my car!
Went for just oil change and they found i only had 1 mm of back brake pads, just had car at dmv 6 weeks ago and it passed. What the heck does dmv check, very happy they bought it.
fast complete service, 20% discount
Always good service,easy and quick
service is always excellent.
How quick and efficient the staff was
Quick and efficient. And friendly service. Clean waiting room.
Very professional and reliable staff
I have a 2019 Chevy Cruze and requested a new cabin air filter. The techs were unable to change the filter and told me I had to go to a dealer to have it changed because the whole dash had to come off. When I search YouTube there are many diy videos that show the filter being changed in under 10 minutes. I believe they should have been able to change the air filter and I believe they are not properly trained.
Review work done with customer at the end of service and discussed documented recommendations.
Wait time was excellent and they were professional.
They are very good at what they do always keep my car running prefect