based on 339 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They always do a great job.
Always fast and friendly service that ends up being well priced when you use the coupons they send out!
Everyone was friendly, helpful, and they provided great service!
Nikki was SOOOOO sweet, checking us in and welcoming us. She interacted with the kids well, she’s just a really great person to have out welcoming your customers.!
Sean helped me with choices for what was needed for the car. He wasn’t too pushy about the things that I needed answered my questions and was polite.
Arshad (apology if I didn’t get spelling right) was great at checkout and took my coupon linked to me for being there. Very helpful and polite!
Lastly, I I saw the gentleman who I believe is a manager, nice African-American guy, and he is always so helpful when I’m there. My brain is blanking on his name I feel like it’s Michael that I’m not quite sure. He thanked me for coming in and said it was nice to see me back. It’s just usually a really good experience and I’m grateful that, as a woman, don’t feel taken advantage of. Thanks kindly!
Fast ,courteous service
Friendly and clean. Professional with everything.
Quick, knowledgeable, and professional service. Not too pushy but took time to explain options.
It was a great experience, pretty quick, I like how they suggested things that made sense and didn’t try to over sell me. I will go back all the staff was friendly! Will recommend!
Greg is always tremendous. Very knowledgeable and professional.
Service was fast and easy. Also explanation of what service performed or need to follow up on..
All the staff are friendly and professional!
good customer service
I have been a loyal customer for years and the service is always great
Fast , efficient, professional, coupon available.
Really good service. All my family goes to this location because the are great. Thanks
gOOD SERVICE
Kind, knowledgeable, efficient and capable
Stop up selling so much
Everyone was so nice! They got me in right away, informed me of what I needed prior to doing it, thus no surprises on my bill. I was very pleased and will be a returning customer.
The service was quick and friendly. My questions were answered.
Not a long wait
Remember to vacuum both front and back of the car!
Everything was explained in detail and I wasn't pressured into doing any of the other services I needed.
Friendly staff.
Everyone was extremely helpful and very nice.
Forgot to reinstall my glove box and install a new cabin filter *after* pointing out that another JL location forgot to install a cabin filter in my vehicle previously
Fast and convenient
I've always given my assessment...
How thoroughly everything was explainned
it was great
quick and efficient
Fast and professional. Been going to the Johnstown Pa., establishment for a while and have never had a problem.