based on 2137 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service and friendly delivery.
How do you put 49 air pressure in a tire?
Quick service
Quick and good experience
Fast
I love your place. Everyone there is so friendly, kind, and knowledgeable.
The quick Service and the awareness about my vehicle and the professionalism of the staff
Great service in a quick time!
The staff is always so nice.
Friendly, efficient, and honest. I went to Clarksville once because I was in the area and have always gone back there because the manager is excellent and the crew so kind and polite...even though some other locations are closer!
The team was super friendly and worked quickly. They even fixed the hanging part on my car's undercarriage for me. I am very appreciative and would definitely recommend this location.
The team went above to help with a tricky problem with my undercarriage. They fixed enough for me to drive and allow me to go to work. It was an excellent team effort!
You did the job just right. Thank you.
The cost seems to be a bit much.
Larry was very professional. He was at the Beltsville Jiffy Lube the previous Sunday where I had a fair amount of work done on my old car. A couple of oil leaks could not be fixed at that time because they didn't have the parts. Larry promptly ordered the parts and the second set of repairs was done at Laurel today.
Two issues were less than ideal. The bill totalled almost $2000, which seemed a bit high to me. And the wait at Beltsville last Sunday and Laurel today totalled more than 6 hours. That part was a bit frustrating but my car, so far, is running more smoothly and I was impressede with the skill and courtesy of the staff.
The team was very thorough
Easy to find the Thick rudolphinsnb you need.
Work seemed well done and was reasonably priced.
After checking the cabin air filter, make sure to properly reinstall the glove box and reposition the seat back.
Consistency
Great service keep going back
Quick!
Great customer service. High quality work. Quick. Clean waiting area with coffee.
X
The people who worked there were so generous and welcoming. I met Sam at the front desk and he was amazing. The whole crew made me feel comfortable and confident they were taking care of my car. I will definitely be back. This is how all Jiffy Lube’s should be run. Thank you and Merry Christmas!
Very nice and helpful staff
Nice staff
Initially told I could only use half of my gift cards I purchased at Costco due to fraud attempts. Baffling to me.
$500.00 for an oil change. Unheard of. Was given an estimate of $300 with the replacement of a belt. When l received the bill, it was over $500. Had $150.00 for labor. What a ripoff. I am 77 years old and on SS.
Fast and efficient
my car broke down right after i left from seeing yall and my breaks is making noise