based on 2962 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excelleny service
The team is always kind and professional. The service is quick, too.
Speedy, great customer service
Fast service. Also, it was pointed out that i needed an air filter bc it was old & full of crud. I postponed getting it as I'd been recently laid off. So they put in a free one for me without telling me. I found out when I opened the air filter housing to clean the old one myself. That was very nice. I'll be back.
Fast and Efficient.
On time, reliable, professional, reasonable prices
Fast polite
Convenient and quick. All work was done well.
Great service!
First the positive: the staff was nice and courteous. The service was quick and good.
The negative and the reason I would be very cautious in recommending the service. The website had promotions that were not offered to me. I did my research prior to going, so I already seen what was being offered. I told the associate about it. He was hesitant to give it to me at first, stating it was not in this store. I showed him that it was this store. He went and asked his manager. At that point the manager said it was allowed. ( that is not big of a deal, I figured he just wasn’t aware.) It was when we went over the oil options is when it became sketchy. I wanted synthetic, all the bottles showed synthetic. So I picked one, then he told me it was not synthetic. I can read and I did see it there, he proceeded to push me to the higher priced oil. And couldn’t tell me why it said it on the bottle. It felt like he was lying to me. The experience was not pleasant. I believe the associate needs more customer training. And not be so dishonest acting.
I don’t like to give low scores on these surveys, however the experience was quite unpleasant and dishonest feeling.
Very Efficient
Fast friendly and great customer service
Give coupons, not all of us know how to find them. And more than just a couple dollars. That new Valvoline sent a $25 coupon in the mail.
You don't need to improve anything.
nothing to offer
Good honest people 👍
This is the ONLY Jiffy Lube I will go to. These guys are the best.
After checking the cabin air filter the fan makes a noise it did not make before. Also, the glove box was not reinstalled properly.
Friendly, fast, effective
Professionalism of the representative and the team who worked with me.
quick
No appointment needed - not a long wait, either!
Zach was great. Diagnosed problem quickly and we were back on the road the next day. Great customer service!!
Staff was super kind and helpful. Nico is always great! The oil change I got was done very quickly. I'm thankful for everyone there.
Service was very quick and no appointment was needed.
Fast, professional service, comfortable waiting area
It was very fast and the employees were very kind and friendly as well
Sean and Darius are professional, friendly, quick, and good at what they do. They provided good customer service and for that they will get repeat business!
Courteous, professional and prompt service.
I had Winston take care of me GREAT.LAST WEEK I WENT BACK TIRE WAS LOW FIXED IT GREAT 👍👍👍💯👍💯👍💯👍💯👍