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Customer Testimonials
I received professional, courteous, responsive service. The bike I ordered arrived ahead of the anticipated date and was set up perfectly.
The staff are very helpful and knowledgeable
Good service
Friendly and fast customer service. We had a great experience buying and picking up my son's bike yesterday. Thank you!!
The employees were amazing, super nice and helpful. Some bike shops make you feel stupid, everyone who worked there was very very nice.
Quick service
You had bikes! No one else does
Everyone is always helpful and solves problems.
I needed to replace my derailleur, but it was not available from Shimano.
Aaron recommended I buy one on-line. I did, and he installed it for me.
He and all the Landry's Norwood team always take good care of me.
Great shop, timely service, and always friendly, knowledgeable advice!
They walked us through everything.
Explaining why the bike was damaged and how to prevent it next time...
Hannah and Tommy and Steve were super helpful in securing the exact bikes my friend and I wanted! They were friendly and really patient. The searched all stores for inventory and even checked incoming shipments. Would definitely recommend this store to anyone
I love the wide variety of bikes. And the bike knowledge the associates have.
Excellent service! Matt was very patient and friendly. Very knowledgeable. Thank you Matt!
Knowledgeable - friendly
Great hours and no charge to put air in tires
Great service. Really explained everything well
You have the equipment that I need.
very professional and knowledgable
God selection and friendly stafg
Great service!
Everyone focused on the customer “let me get the door for you”. “Sure we can do that”.
Prompt attention and service.
Love the new bike!!
Great staff
Was happy you had the exact bike I was looking for in stock at a time when availability is a major issue. The sale was completed hassle free over the phone and my kid loves her new bike!! Great overall experience
Customer service is excellent
Awesome service! Great staff!
Very knowledgeable, helpful, and patient staff.
Employees are very welcoming
Service is prompt and spot on
Really nice quality products and the staff are exceptional! Very kind and knowledgeable
Great customer Service. Greeted me at the door and helped me with my bike.
Took bike and quickly fixed it and was able to add accessories at the same time.
I would like to see more size small bikes (Hybrid or Mountain), with a double or triple crank, minimum of ten speeds if it's a double and the option for lower gearing if needed. This lack is due to Covid and nothing Landry's or myself can fix. Your service is beyond compare! I came in with a totally demolished front rim. The person who ordered it told me it would be in the next afternoon. When I called the next day I was told it would not come in until the second day. That was unacceptable to me so Patricia drove to Newton and picked it up for me. When that rim didn't work Patricia had a second one put on that has been perfect. I didn't catch the name of the young man who was doing the actual work, but he was friendly, knowledgeable and easy to communicate with. They saved my weekend! I am so grateful for their understanding and help.