Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.4 out of 10 based on 2962 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 15, 2024 — Rated 8 out of 10 by Z.Y. Jiffy Lube of Severn
What could we do to improve?

Fast, and good service.
Report a concern   October 15, 2024 — Rated 10 out of 10 by W.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything!
Report a concern   October 15, 2024 — Rated 10 out of 10 by C.G. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast service & friendly service. They took the time with each customers needs. Not pushy about extra services, if the needed it.

Report a concern   October 14, 2024 — Rated 8 out of 10 by R.H. Jiffy Lube of Laurel
What could we do to improve?

I had great experience.
Report a concern   October 14, 2024 — Rated 10 out of 10 by S.S. Jiffy Lube of Severn
What did you like about your recent visit?

Super fast and friendly, didn’t seem to be scammy
Report a concern   October 14, 2024 — Rated 2 out of 10 by M.R. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

I went in to replace my in cabin air filter and the retention cable for the glovebox was broken.

The only people to touch that were the technicians at JL.

please follow-up.

Normally things are good but now this is permanently broken.

Report a concern   October 14, 2024 — Rated 5 out of 10 by M.R. Jiffy Lube of Crofton
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Person I talked to was rude and condescending. The maintenance options went by way too fast and without clear explanations. Likely won’t be back to this location and will choose a place more customer friendly.
Report a concern   October 14, 2024 — Rated 9 out of 10 by S.Y. Jiffy Lube of Laurel
What did you like about your recent visit?

The whole experience at this Jiffy Lube location in Laurel has been a great on. From the Manager Bryan all the way do the service tech, all were courteous and professional.

Report a concern   October 14, 2024 — Rated 10 out of 10 by O.L.B. Jiffy Lube of Crofton
What did you like about your recent visit?

Orderly and efficient

Report a concern   October 14, 2024 — Rated 10 out of 10 by K.A. Jiffy Lube of Laurel
What did you like about your recent visit?

Job well done as always.

Report a concern   October 14, 2024 — Rated 6 out of 10 by Z.S. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

Filled tire air pressure 10 psi past manufacturer recommendation
Report a concern   October 14, 2024 — Rated 10 out of 10 by D.M. Jiffy Lube of Severn
What did you like about your recent visit?

Timeliness
Report a concern   October 14, 2024 — Rated 10 out of 10 by C.M. Jiffy Lube of Annapolis
What did you like about your recent visit?

Staff is always friendly
Report a concern   October 14, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff was very friendly and helpful!
Report a concern   October 14, 2024 — Rated 10 out of 10 by A.D. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast, friendly and efficient. Great staff at this location

Report a concern   October 13, 2024 — Rated 10 out of 10 by L.C. Jiffy Lube of Crofton
What did you like about your recent visit?

Excellent customer service

Report a concern   October 13, 2024 — Rated 10 out of 10 by P.M. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Friendly

Report a concern   October 13, 2024 — Rated 10 out of 10 by P.J. Jiffy Lube of Crofton
What did you like about your recent visit?

Speedy and professional service! My go-to place for basic car maintenance over the last 40 years. Good job! Happy time!
Report a concern   October 13, 2024 — Rated 10 out of 10 by M.N. Clarksville Jiffy Lube
What did you like about your recent visit?

Quick and efficient service and team offered great advise on few items. Was in and out in less than 15 minutes
Report a concern   October 13, 2024 — Rated 10 out of 10 by S.K. Clarksville Jiffy Lube
What did you like about your recent visit?

Fast, friendly,.efficient

Report a concern   October 13, 2024 — Rated 10 out of 10 by D.W. Jiffy Lube of Beltsville
What did you like about your recent visit?

They kept me informed
Report a concern   October 13, 2024 — Rated 9 out of 10 by T.H. Jiffy Lube of Elkridge
What did you like about your recent visit?

It was quick, and good Service

Report a concern   October 13, 2024 — Rated 10 out of 10 by C.G. Jiffy Lube of Millersville
What did you like about your recent visit?

I’ve been going for over 4 years to this locate. These employees are honest and so professional I recommend this location to everyone.

Report a concern   October 13, 2024 — Rated 0 out of 10 by V.H. Jiffy Lube of Beltsville
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

The Hispanic guy pulled my car in the bay put a black mark on my Whitehall tire & oil stains on my seat & inside driver door also black finger prints on my hood.
Report a concern   October 13, 2024 — Rated 10 out of 10 by D.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick very pleased good people
Report a concern   October 13, 2024 — Rated 10 out of 10 by D.J. Jiffy Lube of Crofton
What did you like about your recent visit?

Knowledge of my vehicle great service
Report a concern   October 13, 2024 — Rated 10 out of 10 by R.D. Jiffy Lube of Millersville
What did you like about your recent visit?

They were very helpful. I was in and out in 30 ministers. People were nice and knowledgeable about all my questions

Report a concern   October 13, 2024 — Rated 10 out of 10 by L.P. Jiffy Lube of Millersville
What did you like about your recent visit?

convenience, speed of service
Report a concern   October 13, 2024 — Rated 10 out of 10 by K.D. Clarksville Jiffy Lube
What did you like about your recent visit?

Very professional and very quick
Report a concern   October 13, 2024 — Rated 10 out of 10 by S.N. Clarksville Jiffy Lube
What did you like about your recent visit?

Tremendous customer and car services from this winning staff at the Jiffy Lube Clarksville, MD Location!

From the moment I arrived, the professionalism and dedication of the staff were evident. They not only attended to my Jeep with great care but also demonstrated a thorough understanding of the services they provide. The team's attention to detail and commitment to customer satisfaction were truly commendable.

I cannot recommend this Jiffy Lube location highly enough. The combination of tremendous customer service and expert car care makes it a standout choice for anyone in need of vehicle maintenance.

Thank you once again to the entire team at Jiffy Lube Clarksville, MD for taking such excellent care of my Jeep. I look forward to returning for future services and will certainly spread the word about the exceptional experiences I have had here.

Rock on!

Doc.

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