Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 8.7 out of 10 based on 2743 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 12, 2024 — Rated 10 out of 10 by B.D. Jiffy Lube of Crofton
What did you like about your recent visit?

Great customer service and very professional

Report a concern   October 12, 2024 — Rated 10 out of 10 by N.B. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Everyone was very friendly and helpful.
Report a concern   October 12, 2024 — Rated 10 out of 10 by J.A. Jiffy Lube of Laurel
What did you like about your recent visit?

As always outstanding customer service,
I had my brake pads changed with the oil change today and it was such a smooth experience, they said 45 minutes and that’s what it took.
Very pleased with the service and the results.
Definitely will recommend 👌
Report a concern   October 12, 2024 — Rated 10 out of 10 by S.G. Jiffy Lube of Annapolis
What did you like about your recent visit?

Thorough and topped off fluids and replaced bulbs which I didn't realize were burnt out. Great service and men are very personable!
Report a concern   October 12, 2024 — Rated 9 out of 10 by A.P. Jiffy Lube of Laurel
What did you like about your recent visit?

Great customer service

Report a concern   October 12, 2024 — Rated 10 out of 10 by J.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

Quick & Efficient
Report a concern   October 12, 2024 — Rated 10 out of 10 by M.A.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything!
Report a concern   October 12, 2024 — Rated 10 out of 10 by W.J. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Good service

Report a concern   October 12, 2024 — Rated 10 out of 10 by T.K. Jiffy Lube of Annapolis
What did you like about your recent visit?

Quick service and friendly.
Report a concern   October 12, 2024 — Rated 10 out of 10 by D.R. Jiffy Lube of Laurel
What did you like about your recent visit?

Fast friendly competent

Report a concern   October 12, 2024 — Rated 10 out of 10 by C.K. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Good quick service

Report a concern   October 12, 2024 — Rated 10 out of 10 by R.C. Jiffy Lube of Laurel
What did you like about your recent visit?

In & out . & took care of my concerns & needs .

Report a concern   October 12, 2024 — Rated 10 out of 10 by G.H. Jiffy Lube of Annapolis
What did you like about your recent visit?

I like the timing of my service there that I didn't have to wait a long time. And I like how they will check all your fluids and vacuum my truck. I was very pleased.

Report a concern   October 12, 2024 — Rated 10 out of 10 by F.P. Jiffy Lube of Crofton
What did you like about your recent visit?

The ladies were very knowledgeable of car mechanics

Report a concern   October 12, 2024 — Rated 10 out of 10 by L.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

I'd like to let you know that Justin is friendly and professional. Not only does he do his mechanical duties, he cleaned all around the coffee maker area.
He also put fresh paper towels in the bathroom, when it was requested.
Report a concern   October 12, 2024 — Rated 10 out of 10 by R.R. Jiffy Lube of Severn
What did you like about your recent visit?

The staff is very professional and courteous with the customer and service and recommendations exactly what is needed for your vehicle
Report a concern   October 12, 2024 — Rated 10 out of 10 by F.K. Jiffy Lube of Johnstown
What did you like about your recent visit?

Quick efficient service.

Report a concern   October 12, 2024 — Rated 0 out of 10 by I.P. Oxon Hill Jiffy Lube
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My car haven’t driven right since I got my oil changed & a tune up & they charged me 931 & half did they job I’m never going back to jiffy lube

Report a concern   October 12, 2024 — Rated 10 out of 10 by O.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very good service. Tech even held the door open for me and opened my car door for me when I was leaving.

Report a concern   October 12, 2024 — Rated 9 out of 10 by V.G. Jiffy Lube of Elkridge
What did you like about your recent visit?

Quick service. Pleasant waiting room. Did what I asked. Did not push me to buy more.

Report a concern   October 12, 2024 — Rated 10 out of 10 by A.S. Jiffy Lube of Crofton
What did you like about your recent visit?

Customer service

Report a concern   October 12, 2024 — Rated 10 out of 10 by A.R. Jiffy Lube of Annapolis
What did you like about your recent visit?

Professional

Report a concern   October 12, 2024 — Rated 5 out of 10 by S.D. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

My car was never vacuum my window never go clean they was doing to much to talking then in thing . Now I'm wondering did I ever get a oil change I don't trust these guys.
Report a concern   October 11, 2024 — Rated 10 out of 10 by A.P. Jiffy Lube of Beltsville
What did you like about your recent visit?

Great customer service. Keep up the great work

Report a concern   October 11, 2024 — Rated 10 out of 10 by F.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Speed and value
Report a concern   October 11, 2024 — Rated 10 out of 10 by M.B.S. Jiffy Lube of Severn
What did you like about your recent visit?

Friendly effective staff.

Report a concern   October 11, 2024 — Rated 8 out of 10 by S.M. Jiffy Lube of Johnstown
What could we do to improve?

They did a good job but they used to sweep out your car.

Report a concern   October 11, 2024 — Rated 10 out of 10 by R.W. Jiffy Lube of Annapolis
What did you like about your recent visit?

They was very fast and look my car over great. Thank you so much.
Report a concern   October 11, 2024 — Rated 10 out of 10 by M.M. Jiffy Lube of Severn
What did you like about your recent visit?

Prompt, knowledgeable, & courteous service at a Jiffy Lube I had not been to before.

Report a concern   October 11, 2024 — Rated 10 out of 10 by T.M. Jiffy Lube of Dundalk
What did you like about your recent visit?

The service and the people

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