NE South

Customer Testimonials

Report a concern   September 26, 2026 — Rated 10 out of 10 by M.H. Allen & Mathewson
What do you like about our products and services?

Great customer service

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.F. Osterman Propane
What do you like about our products and services?

Easy to get service

Report a concern   September 26, 2026 — Rated 10 out of 10 by Robert Beaudin Osterman Propane
What do you like about our products and services?

Prompt, friendly, knowledgeable, and courteous!!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.S. Osterman Propane
What do you like about our products and services?

Osterman Propane provides excellent service!

Report a concern   September 26, 2026 — Rated 9 out of 10 by B.F. Osterman Propane
What do you like about our products and services?

Your service has always been great and we have been with you for 25 years.

Report a concern   September 26, 2026 — Rated 10 out of 10 by J.A.T.D. Osterman Propane
What do you like about our products and services?

Precise

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.A.V.G. Holden Oil
What do you like about our products and services?

Great service.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Loretta Porter-Fahey Superior Plus Propane
What do you like about our products and services?

Great service. Questions always answered. Courteous service people. Great product.

Report a concern   September 25, 2026 — Rated 10 out of 10 by Burtis Davidson Holden Oil
What do you like about our products and services?

The delivery driver did a great job in take precautions not to damage any property while pulling the fill hose across the property.

Report a concern   September 25, 2026 — Rated 10 out of 10 by J.A.L.F. Osterman Propane
What do you like about our products and services?

Prompt service

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.A.M.B. Allen & Mathewson
What do you like about our products and services?

Fair prices and good options for budget planning. I do wish you had service personnel.

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.L. Osterman Propane
What do you like about our products and services?

Prompt service

Report a concern   September 24, 2026 — Rated 10 out of 10 by M.G. Holden Oil
What do you like about our products and services?

Reliable and always willing to help when needed

Report a concern   September 24, 2026 — Rated 10 out of 10 by Debbie Guachione Osterman Propane
What do you like about our products and services?

The driver was very nice and accommodating. Service was really quick.

Report a concern   September 24, 2026 — Rated 10 out of 10 by David Delanski Osterman Propane
What do you like about our products and services?

Delivery automatic and nice drivers

Report a concern   September 24, 2026 — Rated 10 out of 10 by J.K. Osterman Propane
What do you like about our products and services?

Easy timely process

Report a concern   September 24, 2026 — Rated 10 out of 10 by K.B. Osterman Propane
What do you like about our products and services?

Excellent driver. Very polite

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.M. Holden Oil
What do you like about our products and services?

I use the gas for cooking

Report a concern   September 24, 2026 — Rated 10 out of 10 by T.A.D.G. Osterman Propane
What do you like about our products and services?

Responsiveness when I telephone to check on billing.

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.A.J.M.C. Osterman Propane
What do you like about our products and services?

The website is very informative and easy to navigate. The deliveries have been prompt and timely. We were able to negotiate a fair price per gallon for our group contract price. Paying online has been without problems and is a very convenient way to pay the bill.

Report a concern   September 24, 2026 — Rated 10 out of 10 by P.G. Osterman Propane
What do you like about our products and services?

Dependable and good service.

Report a concern   September 24, 2026 — Rated 10 out of 10 by E.F. Osterman Propane
What do you like about our products and services?

Good Service

Report a concern   September 24, 2026 — Rated 10 out of 10 by John B Reardon Osterman Propane
What do you like about our products and services?

Good prices. Prompt service.

Report a concern   September 23, 2026 — Rated 10 out of 10 by P.B. Osterman Propane
What do you like about our products and services?

Pleasant associates, Timely delivery of propane when needed.

Report a concern   September 23, 2026 — Rated 9 out of 10 by W.S. Osterman Propane
What do you like about our products and services?

Easy to track the propane level in the tank with the remote metering feature and easy to use website. Deliveries are automatic so no worry about running out...

Report a concern   September 23, 2026 — Rated 10 out of 10 by Murphy & Virginia Fulton Sewall Osterman Propane
What do you like about our products and services?

Prompt deliver when called.

Report a concern   September 23, 2026 — Rated 10 out of 10 by K.G. Osterman Propane
What do you like about our products and services?

Nice polite people every time

Report a concern   September 23, 2026 — Rated 10 out of 10 by Craig Daniels Osterman Propane
What do you like about our products and services?

Services are great and they're willing to work with you and set you up on a payment program which is great

Report a concern   September 23, 2026 — Rated 10 out of 10 by F.A.C.D.O. Osterman Propane
What do you like about our products and services?

We have been customers of Osterman/Superior LLC for 32 years.
We have always been treated fairly. Especially now as retirees our current price of $ 2.39.9 is excellent. Times are hard for everyone, expenses are "through the roof".
Your delivery drivers are excellent. Hopefully there will not be a shortage of drivers as last year.
One recommendation out side of using the online tools: In the event that we need to call Superior the wait time on the phone can be a half hour or more ? That should not be.
Thank you for asking for our feedback.
Carla H Dell'Olio
Belchertown, MA

Report a concern   September 22, 2026 — Rated 10 out of 10 by D.F. Osterman Propane
What do you like about our products and services?

I’m very happy with ur service , I will happily recommend you ! 😊


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