Customer Testimonials
The 'new customer' rate is much appreciated by a retired guy. Hard to sell that concept to the long-term customer, though. Just wanted to take a moment to thank you guys during these hard times.
George and the team were incredible, they managed the cost of a horribly installed septic and turned it into something perfect, incredibly daunting to have to do the install 2x and I could not have been more grateful for the Mathewson team. you'll be the first to hear from me when another project arises!
they politely answer my questions.
Prompt service and if you need a special delivery they are very accommodating.
Website online order delivery very convenient.
All good.
Prompt efficient service. Professional, friendly customer service team.
Great customer service
great communication
Exceptional customer service!
Timely
Always there when I need them
the tank was filled without me having to call for service
Good service and fast delivery.
Auto tracking of the gas level. Nice and responsive customer service, all my questions were resolved immediately.
I like that you make your deliveries on time, also the drivers are very courteous!
Always there when needed. Great customer service
Thank you for your prompt service.
This company always takes care of me. I ran into an issue this year where because of the storms, my propane was delayed in getting to me. I called to ask for an estimated delivery time and they assured me that I was scheduled and would get the delivery as soon as the roads were clear. Sure enough a few hours later the truck pulled up.
Osterman Propane has been a great fit for our propane needs. We are first-time propane users and the process has been fairly simple. Osterman Propane has been very knowledgeable and helpful in answering questions as well as providing services that work for us. We love the up-front pricing and automated delivery systems. The budget service and the automated pay capabilities mean we do not have to worry about when or how much to pay for a bill. It is nice to have one thing we do not have to worry about in this interesting world!
you monitor my tank usage
Decent cost. Effective delivery and building trust. Solid staff.
Great communication when supplies were low and deliveries were going to be “rationed”. Acknowledged cost adjustments with suspension of add on fees during that time. A+.
Drew me back in to a full supportive customer. Well done. Will not be forgotten
Easy friendly service.
Quick service when I vontactbthem
Excelente
Everything is good and easy bill processing.
I haven't used the service in over 8 years and have to say the service was polite, prompt and effective. Much improved and appreciated.
cheers,
First name removed
They delivered whenever I need it very pleasant to talk to and very helpful too
Very quick response time between request for refill and delivery.
The team works together to provide great service.