Customer Testimonials
Easy to access website with great information. You can also schedule a delivery & check status & tank.
Quick response to out of propane call, professional refueling and service.
We’ve never had a bad experience with your service. Always dependable
Customer Service was efficient in getting service provided & friendly !
I like how easy the website is to use and how they deliver propane without me having to worry about it
Very reliable and provides assistance in timely manner
I’m finally satisfied took a lot of patience but in the end your company came through with flying colors. Thank you for all your support!
Reliable, quality work
Responsive in terms of delivery. The delivery person was courteous and explained the tank filling procedure.
Our family has used them for years.
as long as I don't get charged a fee for early termination when I sell the property I will give you a good rating
Dependable. We can always be assured that our family is warm!
Friendly on-time professional service personnel.
I had a problem and your company fixed right away. Thank you.
Responsive of staff to any issues
Quick and easy online services
Dawn on the telephone was very pleasant and very helpful. Our delivery was efficient and timely.
Thank you for such great service!
I like how deliveries are made and we never run out of heating fuel.
Reliable
You are responsive and easy to work with.
We’ve been a customer for 20 years and have never had an issue with an oil delivery. Just when it seems like we might be cutting it close on fuel levels, you guys show up. So that is most important. Not giving a 10/10 because communication could be better and it’s hard to reach someone locally. Not a fan of having to talk to someone in Syracuse NY! And when I’ve requested a local call back, it doesn’t happen anymore since Dee retired.I like the text notifications, but they are not 100 per cent accurate, for example, when you say I have an invoice available, there is never one in my actual account, but I can pull up a delivery ticket - - not the end of the world. All in all we are satisfied. I’m only giving these comments because you sent an email asking me to fill out a survey, I would not have initiated!
Thank you for all your help and concern.
Whenever I call I get clear responses!
Responsive and prompt, helpful customer service
Prompt reliable service.
Very reliable
The two people I spoke with (Mary and Kelley) were very professional and very helpful. We ran out of propane and Superior was there within the same hour that I called.
That is exceptional and great service! Thank you..
We had taken over an existing business and were unsure how smooth the transition would be. Happy to say it was pain free. They showed up to deliver exactly when they should have accordingly to our usage. Very pleased.
Every single person I’ve encountered has been the utmost in professionalism but more importantly kind. I am so grateful for the service I’ve received to date & made sure to call to give this feedback. Thank you! 😊
Always there when you need them
Need a little better person to person phone service