Customer Testimonials
Osterman's customer service and propane delivery and prices have improved 100% over the last 2 years. I would definitely recommend Osterman. Thank you for a great 2 years!
The sevice is great. I never have to call . My service is automatic
Automatic refill. Friendly staff
Always on time with refills. Reasonable prices.
there is nothing anyone can say about your services i have been with your co now over 10 years and will never go looking bany where slse GOD BLESS ALL OF YOU
Friendly professional services
The technician that has come out to our house twice is incredibly knowledgeable. He has gone above and beyond, educating us on the tank and gas.
I have not had a problem in 7 years here. You are reliable & thoroughly checked out the tank etc when I started. Also upgraded something going into house on your own. Nice people on phone too.
Fast and courteous service, and delivery
You are always here when I need you I Thankyou for that I feel safe with you have a Merry Christmas sincerely Elaine Garriepy
The staff is extremely friendly and supportive!
Monitoring when to refill and informed when the delivery will arrive.
Great customer service.
People
I called about getting my tank swapped out and filled. It all got done in one day and with one call.
I've been using Allen and Mathewson for many, many years. Their service is top notch.
Recent issues with communication.
Slow response times create difficulties.
Propane tank monitors are not fool proof and can create a string of problems.
Going forward, I must say that SUPERIOR Allen and Matheson have some very professional and knowledgeable personnel who care about their customers.
Again, faster responses to phone messages & emails are Paramount !
Efficient prompt excellent delivery service
Your office people are very nice
Pleasant
Service is very professional and prompt.
Reliable delivery.
Efficiency, prompt service, excellent customer service, and quality product.
That you talk with a person not automated. Efficiently of person you talk to.
the Best
I like the my tank is monitored and I don't have to worry about running out
Under the new wifi level readings, service has been on time never leaving me to call to get fuel. Its a relief off my mind as the last time this happened five years ago running dry turned off all my utilities, furnace, gas hot water heater, and stove/oven. When I turned the furnace back on a pipe had frozen causing a break in my ceiling causing water to flood my downstairs hardwood floor. Fortunately my insurance covered some of the loss but I got no help elsewhere with the driver at the time saying they did not cover restarting the appliances and I was basically on my own.
I have used your propane service previous Osterman and now Superior for over 35 years, I had a brief run with the vendor from Stephentown delivered but reneged on a service payback once he had me as a customer. I will not do business with people who operate from that paradigm and would turn to electric, oil, solar, wind or any other means I would have to engage to get the job done. For the present I am pleased with your service and pricing and have recommended you to other Stamford customers who use another supplier.
Great good
Fast and efficient service!
satellite indicator for when delivery needed