Customer Testimonials
Dependable!
Driver did not leave a ticket. I am certain as I happened to see him put the hose away and drive away. I checked the doors to the house and mailbox immediately and there was no ticket. This casused some confusion when the emsil bill came and I had to call to clear it up. Kerri at Osterman was great and did clear it up. Navigating the website was not intuitive.
Great service very reliable
Prompt delivery
Dependable service
Prompt…
Odd automatic delivery this year, prabably somewhat out of you control. Hard to get a hold of a person for a unique problem. However, once I got someone they were exceptionally helpful.
In spite of my low tank, you always show up in time!!
Fair price and delivered despite adverse conditions
Very friendly and professional
Great
The staff is very helpful
We are very grateful to Angela who helped get our tank filled when we discovered it was out. We are very grateful to her and the gentleman who came out to fill the tank on a Sunday!
Great customer services.
We had a very big billing issue on both of our houses for over 6 months. Colleen Hackett was able to solve in about a week what we were not able to solve .
We appreciated her attention to detail and accuracy regarding the matter until it was resolved
Colleen Hackett
Customer Experience Representative
North American | Customer Experience
You always know when I need a fillup
Great service!
I am very satisfied with my price and service I receive from your company. Anytime I call with a problem, it is always straightened out quickly. Excellent customer service. Thank you
You guys have always been reliable and affordable. This time it took a long time for delivery 3 weeks but I understand this is out of character and because of the two snow storms.
We have no idea how our account got deleted between last winter and this one. But we are not going to give you a bad review because you got the delivery here fast enough when we needed it. Only our propane heater is giving us trouble now that we have our propane. But we have a propane stove so we needed it anyway. Yes, I wanna give you a good review. No I don’t want my name out there, but you could say Jane not First name removed. And another last name other than Doe
But not my last name
Im able to bake my goodies
I appreciate the prompt response. I also like the technicians they are polite and professional
Very nice office people and delivery folks.
The service is wonderful...thank you very much.
Very all around company to work with
Quick response to low gas call due to colder than usual conditions. Appreciated that considering lots of customers with similar stories.
Accommodating when nessary!
Miss the personal touch of the small operation but for the most part fully satisfied. Monitoring tanks works well but still don’t understand the long narrative about the new way to monitor the tanks. Sounds like AI. Monitors work fine why complicate it 😀
The service is great.

I can order propane on demand, and get quick service.