Customer Testimonials
Service has always been prompt when I call for a refill and phone rep pleasant. I ordered this past refill on line and it was quick and easy
Fast service and all drivers are kind.
Good service
We had a family medical emergency and James was very nice and very helpful in delivering our needed propane after our recent big snowstorm
Service is excellent,auto delivery is always on time so we never run out of propane and hopefully propane prices will come down and be more affordable for the homeowner.
I have been a customer for more than 20 years and have always found them easy to work with.
Women on phone was very responsive once she realized we were out of propane and had no automatic delivery. She got someone here within a few hours. Thank you!
Your service representatives are very helpful.
Amazing delivery service!
I want to share a story... I also manage another home in Northern NH. Apparently you attempted delivery at my central MA home about a week ago and could not get up the steep driveway due to ice at the bottom (I try to keep it clear... it's a super challenging driveway). Later that day, I got a call from someone in ME saying that an attempt was made and failed. For whatever reason (my mistake), I associated the ME phone number with the NH home and called my snow removal service for an emergency plow and sand. He did a great job, but unfortunately for me and your delivery driver it was at the wrong house. :o(
Apparently, your delivery driver made a second attempt and failed and then we had this recent huge snowstorm in MA. I didn't realize that my MA house was down to ~8 gallons of propane left and of course would be bad news if I ran out. I was home alone during the snowstorm and unable to properly clear my driveway as well as finish shoveling before your driver visited for a third time first thing Monday morning (Jan 26). Somehow, he got up the driveway and muscled through snow banks to make a delivery of 152 gallons for my two 100 gallon tanks.
I am so happy. I ran out and thanked him, someone astonished that he was able to make the delivery. I'm very appreciative of him and your company and will continue to recommend to anyone who asks.
Name removed
ps - I have one minor complaint, your branding can be confusing because it's sometimes Allen Matheson or Superior Plus (I've had service since Roy bros too...). I suspect that is why may have thought the phone call from Maine (207 area code) was from another company. I still have the voice mail from "Melanie" who did identify the call as from superior plus. It was entirely my fault, but I think it may be helpful to consolidate branding if possible. :o)
Warm, friendly people, always helpful and entirely reliable. Highly recommended!
Good company, respond when contacted
first time I've used your service. Was extremely impressed as to how fast you delivered
Reliable and prompt refill of my LP tank during a period of snow and low temperatures.
Very, very, appreciative that our propane delivery was made before the storm. Thank you to everyone who made the decision to be proactive.
Fast response
Delivered during snowstorm
Easy online ordering. Come fast after order
Response Time is great
Regular delivery and invoicing.
The service has been very good. Our tanks are monitored and filled regularly. I don't need to worry about checking the gauges. The office staff have been very friendly and helpful.
Very responsive - thank you!
Your delivery was prompt in earlier than expected. Your prices are very reasonable. I would love your customer service.
Very nice!
Prompt service.
We’ve been a client for several years now. Called 2 days prior to “the big storm “ because we realized we were low on propane. They said they’d do their best to get to us, but no guarantee. They filled our tank before the storm… with a smile!!
How pleasant the staff is and the quick service
1. web site very navigable
2. when I call in my inquiries have always been treated with professional response and kindness.
3. Delivery of propane is automatic~ always timely and slip always left!!
Super quick service!
I was pleasantly surprised when they showed up @ 6PM on Saturday evening to fill my tank prior to the big snow event on Sunday.
Job well done!
We were in a spot having to move into a temp housing unit needing gas services. Lucky for us Osterman took care of the tanks being set up and filled and even allowing me to have a 30 day pay period. Outstanding. From a disabled Veteran and his family,
Thank you and
Semper Fi