Customer Testimonials
Your company has great customer service and support
Very caring office staff and outstanding delivery staff.
great!
Very reliable and friendly
Responsive service, but I can't really compare pricing.
I have never been out of gas and never had a problem. Drivers are always do a great job.
When I have an issue I calll and I you respond promptly.. Weekends are not a problem, someone always responds.
Deliveries are always on time. I don’t have to wonder if tank is getting low, Superior is taking care of me.
I am overall happy with Quarels service. Only thing I might be concerned about is I was told by delivery man that my tank was a little down to much. Also the tech turned off my pilot light and said the delivery man coming that same day could relight the pilot, however the delivery man could not get it relit and it ended up costing me $219 dollars to have a fireplace tech come out and get it restarted.
timely
Never had a problem running out, especially pre-paying it in the summer.
Your CS has been very professional and helpful. I left my name/ number for a call back so that was helpful too
Laura
I enjoy the ability to monitor my account with Superior Plus. I am glad that Quarles Fuels is supporting Superior.
Your District Manager, Carly Earhart, was very Professional, Polite and Helpful.
Prompt efficient
You are very prompt at delivering propane as a will call customer.
Highest points for reliability!
Service was clean and friendly
Respectful of property
service
Reliable and timely service
I have always received prompt and excellent service. Thank you!
To date delivery service and tech service have very good.
Quick response from the live person.
Prompt service and confidence in your service.
Fast and friendly service.
Superior ran a special "Spring Top Off," saving 0.2 cents per gallon and waived the delivery fee. I took advantage of this promotion, and was able to quickly schedule a delivery by calling customer service. The person I spoke with was pleasant and efficient. My delivery was rescheduled once, but I received text messages each time when the delivery date changed. The delivery was made and I received another message confirming the delivery had occurred. My bill was shortly thereafter sent via email as I am enrolled in paperless billing, and I was able to easily pay the bill on their website. I will be heading into the spring and summer with a full tank of propane, and I appreciate that because I am sure when the fall and winter seasons arrive, deliveries will be harder to schedule due to increased demand, so this promotion helps ease my mind heading into those seasons later this year. All around, a good experience!
Efficient delivery
Always kind and respectful. Fills tank on auto as per agreement.
It's auto fill
Good algorithm for delivery. Easy online payment. Much improved over the 24 years we have used Quarles/Superior. Also it is easy to get a real person when one needs to call.
Value and sales rep Robert is great both pre and post post sales