Customer Testimonials
We called at 10pm with a suspecting we had a gas leak. They sent Chuck out right away. He inspected the everything and quickly found that we did not have a gas leak, but our gas was actually empty and the indicator was faulty. Within two days they were out at the house filling the gas and getting us taken care of. The customer service was top notch throughout the process, which is not the norm these days.
You keep our propane tanks full. The people in the local office are friendly, easy to talk to, yet they are very professional.
On time and efficient.
Deliveries are easy and prompt. If there are delays or changes they are communicated early and resolved professionally.
The service technician was prompt and courteous. The office was very accommodating when the date needed to be changed.
Staff always courteous and helpful.
Prompt, friendly, professional service!
Reliable
I have even recommended your services to my mother in law in amherst va.
Quick to deliver and made it happen
On time, friendly, responsive.
But I HATE surveys like this. I find them insulting.
I appreciate Quarles making regular deliveries because I don't always remember to check my meter to see how much propane is left in the tank. I would not want to run out of propane, especially in the winter.
It is predicable and reliable
You could definitely use more staff to answer phones during the winter time!!
Auto filling of tank.
Remote monitoring of tank level
Great customer service and deliveries..
Courteous and professional
Like the fact that I can pay once a month on on my bill.
The timeliness of the service. I know that when I put in the refill request, within 2-3 days later my tanks will be full and I’ll be set for the next 6 months or so. Nothing about working with Superior adds stress to my life and I appreciate that.
Delivery is good. Like the budget plan but prices are higher than most.
very responsive, They always fill tanks when needed .
Timely
Friendly service, great customer service, reliable and provides multiple payment options/plans.
Service and reliability
Tractor fuel
The Customer Service
Fast friendly courteous service.
Prompt service.
They have been very efficient as far as auto fill. They have never let me run out.