Customer Testimonials
Competitive Pricing, Good Customer Service, Dedicated Staff.
I was able to reach a representative in a reasonable amount of time. She took my information quickly and told me I would receive notification when a delivery would be made. The notification came expeditiously and the delivery was made in a timely manner. Thank you very much!
Always served us well. Using the website for requests for services is very good. I use it for requesting propane and bill payment. Last year when I called the local number to request a propane delivery, I went into a long queue and hung up.
Sandy, your agent, is very professional
Being available, a little slow to answer phone but the service rep was courteous and pleasant.
The truck driver was excellent and had good attitude.
Never ran out of fuel. Polite delivery person. Thank you
Good service. But a bit difficult to contact them by phone.
Superior Pl;us Propane us definitely SUP[ERIOR in all aspects of their business - great customer relations both with the office personnel and. their drivers who respect property .
This past winter , which was most unusual ,they anticipated weather and need never us
without propane. I highly recommend Superior Plus for your propane needs
You delivered when we let you know our propane was getting low.
I love the convenience of your auto refill. Have never run out of propane since program was started.
Good service however slow answering phone.
Gentleman deliver was a great help.
Excellent company. Their service is timely, efficient, and professional — nice people to deal with.👍👍
They Delivered before the two weeks that they said it would be for that I’m grateful
there when you need them,good service
The service and response to service,/delivery issues has been very good. We were concerned that the merger last year might cause significant issues. There were a few problems early on, but customer service & management were able to address them in a timely manner.
Claire Given
Responded quickly to request to fill propane. Delivery woman, kind, personable and efficient.
Excellent service and delivery
Service, personal interest , customer relations - all good!
Dependable service, usually refills my tank in a few days of my calling.
Friendly employees, great price, dependable and easy to deal with!
They really keep on track
They refueled before I ran out without any requests
Great customer service and delivery person always professional and polite
The service technicians did everything possible to make sure my needs were met.
Easy online payment process. Each time I’ve spoken with a person in the office they have been polite and professional.
Fast eficient
There were major issues for me this winter in December and February, but I was greatly impressed with the customer service I received from three different sectors, especially from April Tinneny, Customer Advocacy Specialist. Problems are widespread this difficult winter, but how they are handled makes the difference between looking elsewhere for a supplier and sitting tight. Thank you to all those who reached out. I will not forget your kindness and efforts.
Rating this company as a 10… excellent service
The consistency and reliability.