Customer Testimonials
Large enough tank to handle my whole house demands. Never had to contact to have my tank filled. Only call was in the first year of service which was due to some questions. My service is most critical in the winter due to heating and long power outages. I have never had a reason to call even with a week of operation with my generator.
Quick service
Very quick delivery prior to an impending storm. Great customer Service, good online services!
Thanks for refilling my tanks just prior to the predicted snow storm! Good job.
Ashley was amazing. My father had a delivery scheduled but passed away and she was quick to help us get propane to their home so my mother would be okay. I am so grateful to Ashley for her kindness and quick support.
Efficient and unobtrusive. Great service! Thank you!
Friendly and efficient employees. Everyone seems to care for the customer.
The way they care for their customers
Great customer service.
Great service. I like the fact that my Propane Tank is monitored and filled when needed. I don’t have to worry about calling someone when it gets low. Friendly service. Also being able to monitor my levels by app or internet.
I sent in request for propane delivery and was given up to 14 days. Had storm coming in and Quarles were out 2 days later. We have propane for the storm. Thank you!
I truly appreciate the quick service.
Ours is a WEIRD situation, because we were in the process of trying to completely drain the propane gas tank so that the defective gauge. We were just about at that point at the WORSE possible time, considering the impending ice/freezing rain/extended sub-freezing temps. NOT a good time to run out of propane, which is our fuel source for our back-up generator.
Customer service was quick to respond and arranged for a basic supply of propane to carry us through this situation a a bit beyond.
Thanks!!!!
Came when I asked you! Thanks for the quick response!
Normally I rather poke my eyes out with a fork than to deal with Quarles, Superior, anyone who bought the mom and pop I actually contracted with but you delivered before the storm on short notice so I will give accolades here due.
Extreme care of the customer
I appreciate that even tho I am on the auto fill plan. Due to consumption and severe weather ahead, I was able to request delivery, and the delivery happened in less than 2 days. We have one less thing to worry about in the coming storm and cold snap.
I called for a propane delivery and was told it could be up to 10 days before they could deliver. It was delivered the next day. Great service.
I was able to on line order for propane delivery.
Delivery happened in timely manner.
Prompt notice of delivery via text with statement followup.
The ability to order online, review the account, and make payments online.
Very difficult to contact the company and speak to a person with my questions. Called at least four times and was on hold for over 30 minutes each time. Never had human contact but at least the delivered the gas that I eventually ordered online.
I found it a little difficult to order because I had to open a portal. However the delivery came quickly and the driver did a great job.
Generally transparent. They monitor my usage and know when to deliver. The equal monthly payment option works great for me.
Very accommodating.
Local office very responsive to customers.
prompt and courteous service
thank for excellent service for a prompt delivery it a 10
Great delivery
Ordered oil top off. Here in 3 days. Very good service. Vanessa very good to take my order. Always pleasant to talk to her. Thanks so much to get to talk to someone from the U.S. Wish other companies did the same. Fuel truck driver also nice and polite. Keep up the good work at the Verona office. Thank You First name removed
Speedy service. Polite and professional office personnel.
They did an excellent job getting tank set in a timely manner and getting filled up before storm .