Customer Testimonials
easy to get to and communicate with. Budget payment plan is a good thing, but the budget payment is too high.
Very nice driver#Phone number removed.
The service and the price
Reliable
the budget plan is great
All Good
The customer service representatives are courteous, professional, knowledgeable, and patient when assisting senior clients.
I thought you changed your name to Superior?? Now I'm confused!
Yesterday, was great and the credit goes to the delivery guy.. he called, he arrived at the correct addresses and he had exceptional customer service. I also want to report that this delivery also went smooth because the office called a day before delivery to arrange for the gate to be unlocked. This was the first time in yrs that things went so perfect. Great job to all involved in providing me with good service.
Everyone is so helpful and kind.
Delivery was made with no delays. We’ve only had positive experiences
Reliable service friendly professional people
We have had great service!
Automatic fill-up
Deliveries are very prompt, thank you.
Making sure we di not run out.
I am happy that I can order online and the website is easy to navigate and easily understandable. From menu items and pricing to payment and delivery pending.
D. Lam
In the past, prior to Superior's emails, I liked the timely gas deliveries and the friendly service. My wife and I no longer have children at home as we are almost 80 years old and only use the gas fireplace when the temperature is chilly. The implication that we are using your gas tank for anything other than heating the family room was both surprising and offensive,
I assume the recent communications with Superior came from Boston rather than Ashland. I would NOT recommend Superior to ANYONE.
You moniter and provide! The option to lock in prices for the year.
Everyone there is very professional and polite. I am so thankful they check my tank anytime they are in my area. It has been very cold here in Highland County Virginia. Thank you, Joyce
Option to monitor tank as well as respond to online requests for fill-up.
I don’t have to worry about running out as you monitor. You deliver when it’s needed so I’m not charged the delivery fees more than needed. I’m acute to this cause there was a time I was getting partial loads that were obviously just unloading the truck on the way in. I complained and it stopped. This occurred before Superior. What I like is you put it in writing so I don’t feel I need to look over my shoulder.
The delivery drivers have always been friendly and professional. And the customer service is excellent.
Good service once you get through to someone. Had trouble trying to use online ordering and no luck getting through using the phone number given. Fortunately, I had an old number and used it to get through and got prompt service.
I call you respond no questions asked keep it up thank you
They came fast and were very nice
On time
Quick and easy to use website to order delivery. You came when scheduled and you closed our gates!! Sounds like a small thing but we have dogs and visitors have left the gate open.
Thank You!
Quick and easy
prompt delivery