based on 1632 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, helpful staff & Dr in ER
Short wait time
Received immediate treatment for kidney infection
Quality care
All staff were very kind and were always available to address issues and concerns
Great service and atmosphere
Fast ability to see the nurse. Very professional and knowledgeable nurses and PA.
September 19, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Every
The staff and facility were great!
September 17, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
GREAT SERVICE
The best service I have in my life.
Pero le di so nice.
Excellent
I really like that you wait in the lobby and someone comes to take you to your destination. So easy to get lost in hospitals.
Everyone was nice, friendly
And very helpful. All made you feel
Safe and taken care of.
All of your services were excellent! Felt very welcomed.
Nurses are excellent. Competent and caring. Very well organized hospital!
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Fast, friendly and caring
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Everything! It is close to my residence and you never have a have to wait to be treated. The staff is always competent and friendly.
The professional way they treat patients and take care of our needs.
Very professional
The nurses were absolutely incredible! Elle our labor and delivery was the best nurse we’ve ever had. She made our labor experience so smooth and was so helpful. Very thankful for her!
September 16, 2022 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
We arrived around 11:00 at night and there was a full staff there ready to help us. Fortunately, there were not any other patients waiting so we got to see the doctor right away. The nurses and doctors were pleasant and pretty efficient. I felt that I had gotten very good treatment for my injuries.
The people at the check in desk were awesome. Very helpful and checked back several times to see if we needed anything prior to being brought back for the procedure. Nurses were friendly and helpful before and after procedure. Overall 5 out of 5 stars!!!
Friendly and helpful nurses and Doctors.
The staff is outstanding!!
Attentive
Very friendly and professional
Frisco Baylor (Warren Pkwy) is my very favorite hospital. I always receive the best of care. The nurses and staff and top notch. If I have a choice in which facility - I will ALWAYS choose this one.
Best medical staff with best care.
Best nurses, great attentiveness and so caring. Clean, welcoming and very accommodating.
Not able to provide testing on site for symptoms presented.
Staff were friendly and kind. I was cared for promptly. The staff helped me locate a nearby pharmacy that was able to fill my prescription right away. It was evening and many pharmacies were closed. Staff was excellent.