based on 2372 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly nurses!
Amber was super kinda and attentive. Phillip and Matthew were great and super efficient.
Professionalism and care. Very pleasant staff
I am a registered nurse for Baylor McKinney, Plano and Lake Point. I feel that I received excellent care throughout my entire outpatient surgical stay. I was attended to, kept informed and kept pain free.
The quickness to see me, the way the were focused on me and not in and out during my process. They listened and took all the measures needed to find out what the issue was for me being sick. They went beyond to make sure I was comfortable and understood everything they were going to do to make sure I was okay! I highly recommend Baylor Scott and White!
The entire staff was professional, knowledgeable, and caring…Quite the WOW factor!
polite staff, beautiful atmosphere, clean
Clean, efficient facility. Staff compassionate and helpful. Great sense of teamwork within group.
services
Nurses were awesome!
excellent
Wonderful, modern, clean well maintained facility; outstanding staff that was friendly, professional, knowledgeable and very efficient.
Quick and friendly service
Very clean hospital staff was great and so friendly, I felt safe and taken care of!
Front desk.
On time, courtesy, staffs are caring and friendly.
Highly competent, trained, and professional staff ; very clean and well maintained amentiies, the celebratory dinner was such a nice touch!
Everyone was so helpful, friendly and kind! I felt so cared for and felt like I and my baby were in the best hands.
The service
Efficient, professional, and yet, warm. We felt cared for...
Nurses and staff were great!
La atención d todo el personal
Facilities are clean and the nurses are amazing!
overall very good experience. the team that helped me were all professional and nice. I really appreciated the care I received.
The staff was very kind and everything went smoothly and efficiently.
Professional friendly people
I like doctors,staff and food.everything was good.happy with the hospital.
The service was amazing !
The staff was amazing! Everyone was really kind and supportive. Brenda from labor and delivery was awesome!! Everyone was really kind and informative making the experience smooth and comfortable.
Everybody was so nice throughout the whole process. I had a great experience. Thank you! Also, what a beautiful facility!