based on 4241 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient and quick.
All the staff were very kind and helpful. The doctor and nursing staff were understanding, knowledgeable, and professional. The facilities are clean and well maintained.
Very courteous and friendly.
I have delivered 2 babies in Baylor frisco. In 2022 when i delivered the baby the quality of service was excellent but this time i felt it was degraded.
The staff was incredible and helpful, I got so much support and everything was thoroughly explained to me.
Everyone is always so friendly
State of the art facility with caring professionals.
The medical team and the staff are all very professional and pleasant. They explain everything simple and clear to understand. They pay attention to my needs.
The place is well organized and makes people feel comfortable.
Great from beginning to end.
Everyone was very polite and you could tell they cared about their patients. I was greeted at the front as soon as we walked in and that was awesome. I was walked through everything step by step with my mind at ease.
Everything
Everyone was very kind and professional.
Rescheduled procedure easily. Friendly concierge
staff was very friendly, attentive and knowledgeable.
All services
Very friendly and knowledgeable!
From the check-in staff nurses anesthesiologist and of course my doctor the service professionalism was unmatched
Everyone that took care of me provided excellent service. They were extremely professional, courteous, kind and very helpful! They made me feel like I was being well taken care of.
Friendly staff, clean facility and complementry coffee in lobby. Everything made me feel right at home.
Staff is very efficient and very friendly. I also like that it is located very close to where I live.
Nice staff
Great care
Efficient friendly courteous service
The people from the front desk to the nurses to the doctor were great.
From the minute you walk in and are greeted with a smile through the entire pre op and recovery, my experience was amazing! The staff did a wonderful job of making me feel comfortable and at ease. Kevin in pre op was amazing and has a fantastic personality, you need to clone him! Inga was also wonderful. Everyone was smiling and doing a great job!
Quick and efficient
Doctor's.
My check-in time was 7:00 am, and I arrived a few minutes early. I received a pager and waited. Around 7:30 am, my nurse came to find me, saying the doctor was ready. Despite asking twice about checking in, I was told the pager would alert me when it was time. Eventually, I got checked in, but the lack of organization was frustrating, and I noticed areas that could be improved.
Nothing spectular. Just routine. Not impressed at all. In energy the only they did wa take blood pressure and the doc gave prescription.
Everything