Customer Testimonials
You put a platform lift in because I couldn't do the stairs anymore works good and the have been maintaining it very well.
The product is great, it is the second one we have used for different family members. The company we purchased the second one from is very responsive and has a great service team. We have recommended them to anyone who has seen ours and made inquiries as to where we acquired it.
Wouldn’t know what we would do without our elevator.
Technician was friendly and efficient. He explained operating hints that I had forgotten.
professional
Excellent product. Quality service/maintenance .
I love my chair and the person who installed it and the young man who serviced it.
Techs are always knowledgeable and very professional
Our service technician really knows his stuff. Very professional and knowledgeable. Believe his first name is Isaiah. When he services our equipment we know they will be in top shape.
The lift works well. They do maintenance every year. The guy is very friendly and explains everything.
Love the elevator. Without it we would be lost. It is making it easier for us to live here in the Nothwoods. Great support staff both during the installation and after.
Chairlift is very reliable.
Was able to fix our door motor and board failure issue.
I love my Arrow Lift stairlift. I feel independent that I can get to my freezer, check my sump pumps, or just get to my basement during bad weather, and I don't have to wait for family to cime over and bring things up from my basement. I've had my staircase for 5 years, and use it almost every day.
I bought a small breed puppy a little over a year ago, and when I was using my stairlift he sat at the top of the stairs and cried. I picked him up and sat him on my lap. He is one year old now, and can't wait to sit on my lap for his ride to the basement with me. He loves our Arrow Lift stairlift also. I'm so glad I purchased it.
Thanks for the great service.
Ability to remain in our home.
Maintenance personnel seem well equipped to diagnose and handle problems as well as taking care of routine maintenance. Cade has done an excellent job every time he has been here.
We had issues of electrical connections due to dirt and general maintenance.
We called the office and fortunately Chris, the serviceman happened to be in our area, so he came over and repaired the problems and we signed up for a maintenance agreement for 2026.
All is good for now,
Thanks,
Name removed and Name removed
Good customer service. Reliable product.
Great service
The chair lift converts a three level home into one level.
The employees were very professional. When asked questions, they were able to answer any questions that we had. The work was done in a timely manner.
Wide selection of products within our budget.
Great support and after installation care.
Great service. Love the chairlift
I like the friendly maintenance people who come out to inspect my lift every 6 months, as well as the helpful folks who answer the phone.
Excellent quality.
Wuality
Explains all questions well. Very courteous and pleasant. Knowledgeable
Maintenance on lift was great! Very thorough and cleaned and dusted off chair and rails immaculately. Tech was very professional and put up with my new puppy. Actually thought the puppy wanted to go home with him🙄
My wife passed away a few weeks ago. Tech was very sympathetic and supportive. I would recommend this lift as it is fantastic. Just moving heavy boxes or Christmas decorations is worth the lift alone. Highly recommended 👍
Service was done on time and professionally completed.

Helps my wife