Customer Testimonials
The lift works well. They do maintenance every year. The guy is very friendly and explains everything.
Love the elevator. Without it we would be lost. It is making it easier for us to live here in the Nothwoods. Great support staff both during the installation and after.
Chairlift is very reliable.
Was able to fix our door motor and board failure issue.
I love my Arrow Lift stairlift. I feel independent that I can get to my freezer, check my sump pumps, or just get to my basement during bad weather, and I don't have to wait for family to cime over and bring things up from my basement. I've had my staircase for 5 years, and use it almost every day.
I bought a small breed puppy a little over a year ago, and when I was using my stairlift he sat at the top of the stairs and cried. I picked him up and sat him on my lap. He is one year old now, and can't wait to sit on my lap for his ride to the basement with me. He loves our Arrow Lift stairlift also. I'm so glad I purchased it.
Thanks for the great service.
Ability to remain in our home.
Maintenance personnel seem well equipped to diagnose and handle problems as well as taking care of routine maintenance. Cade has done an excellent job every time he has been here.
We had issues of electrical connections due to dirt and general maintenance.
We called the office and fortunately Chris, the serviceman happened to be in our area, so he came over and repaired the problems and we signed up for a maintenance agreement for 2026.
All is good for now,
Thanks,
Name removed and Name removed
Good customer service. Reliable product.
Great service
The chair lift converts a three level home into one level.
The employees were very professional. When asked questions, they were able to answer any questions that we had. The work was done in a timely manner.
Wide selection of products within our budget.
Great support and after installation care.
Great service. Love the chairlift
I like the friendly maintenance people who come out to inspect my lift every 6 months, as well as the helpful folks who answer the phone.
Excellent quality.
Wuality
Explains all questions well. Very courteous and pleasant. Knowledgeable
Maintenance on lift was great! Very thorough and cleaned and dusted off chair and rails immaculately. Tech was very professional and put up with my new puppy. Actually thought the puppy wanted to go home with him🙄
My wife passed away a few weeks ago. Tech was very sympathetic and supportive. I would recommend this lift as it is fantastic. Just moving heavy boxes or Christmas decorations is worth the lift alone. Highly recommended 👍
Service was done on time and professionally completed.
Your willingness to work on our lift, your prices, your knowledge of your maintenance personnel, and the advice that you have given us. We especially appreciate your ability and willingness to service our lift in Rhinelander.
Friendly. knowledgeable service staff.
Customer Service is very helpful.
product seems good. still hesitates sometimes kicking in at the bottom - have to adjust the seat.
service people are knowledgeable and pleasant.
The maintenance man was wonderful. I happened to be at my mom's the day he was scheduled to check her chair out. He was polite, considerate, and very easy to talk to.
I'd like you more if someone hadn't screwed up and missed an annual maintenance appointment.
Good salesman! Good product!
Proactive, thoughtful, solution based services.
Well trained and respectful, engaging staff.
On time, thorough and always ready to answer our questions or help us in any way!!
Our service technician really knows his stuff. Very professional and knowledgeable. Believe his first name is Isaiah. When he services our equipment we know they will be in top shape.