Customer Testimonials
Professional and knowledgeable customer service representatives!
The service, both employees and equipment, are very reliable. Ben is a great employee for your organization and has always done a great job at servicing the elevator. The product, once we worked out all the bugs, has been very reliable.
Our service agreement has expired and I want to renew it and keep that active so please reach out to me and send me the agreement for review.
Thank you,
Bill Wallschlaeger
Great service
Very professional and knowledgeable
Listen to my concerns
We appreciate the maintenance agreement, but would appreciate being billed for it timely and not having to call Arrowlift about the renewal each year.
They worked with us to find a good lift at a reasonable price. Installation was quick too. We were told to expect two weeks, it was under one!
The lift works well. The availability of yearly maintenance is appreciated.
It's was and is a pleasure working with the Arrow lift staff and service technicians.
The stair lift works great.
Both Charlie and Ben were very professional, courteous and completed their work promptly; with great results. The stair-lift system we chose is high quality and serves the purpose above our expectations. It works great!
Also, Ben's customer service approach and awesome patience, while demonstrating and giving operating instructions was remarkable.
Thanks Ben.
Exceptional service a d product.
I purchased my first Stannah chair lift in 2011, and since I moved I was unable to use it in my new home and purchased my second chair lift. I’m VERY happy with my new lift. I would recommend it to anyone who has difficulty using stairs.
Their service is excellent and if you should have a problem they respond immediately. We looked at several other companies, but Arrow Lift was the best.
Patricia Cooley
Very polite and efficient staff both on phone and service staff in person. Am very satisfied with the 2 lifts I have in my home, quiet and easy to operate.
The lift we purchased is just what we needed to ensure that my husband has access to all parts of our home. The technician was wonderful, personable, and efficient. Just what we needed!
Service is good. Knowledgeable people.
I love the chair.
Great product, great service, great installer.
great service, excellent product
We have not had the issues with Arrow Lift that we had with the company that installed the lift. I am a bit concerned over the ball being dropped this early summer after our lower level flooded and the wiring in the pit not being scheduled to be properly taken care of. Even with the last inspection I had to ask about it and the tech wasn't aware of any problems. To date I have not heard a date or estimate of getting this fixed.
Courteous technicians!
The people at Arrow Lift are always very responsive to our needs and great to work with.
If the annual maintenance had occurred at the 12th month instead of the 15th month we would not have been out of commission for a week and in need of quick service.
Everyone I have worked with has been very helpful and friendly. We have our unit serviced every year and have had no problems at all.
Your people are very responsive. The technician did a great job, and has a winning personality.
All of our contact with this company, starting from the receptionist setting up the initial appointment to the installation, was friendly, courteous, professional.
The rep was courteous and helpful, explained the product, looked over the area of installation, answered all of our questions, made suggestions. No high pressure tactics used.
The installation was on the scheduled date and time, installer very professional and courteous, answered our additional questions as installation proceeded.
We are very happy with the stairlift and highly recommend the Arrow Lift company and personnel product .
Nice people, know their stuff.
Works fine, minimal hassle.
Quick response, knowledgeable about the products, informative, answered all questions presented, very efficient and friendly.
Your products are well built for a Lula type Elevator. Plus Brad is a good installer.
It was a personal pleasure dealing with the people at Arrow Lift Appleton, WI. Our salesman, Charlie, was very accomodating. For such a young man, our installation technician, Benjamin Plitt, was so accomodating and patient and thorough.He is a very nice fit to your company. You are lucky to have him on your staff.
Name removed Weiner
It was awesome working with all of your staff. Charlie was prefect discussing everything with us on site. Ben and his co-worker did an awesome job! The gals that I spoke with in the offices were great too. I would highly recommend your company to anyone and everyone!! And please keep the commercial running with Charlie and his Mom.I love it especially knowing that his Mom is no longer with us. That way her memory can live on !