- Phone: 6137673076
Customer Testimonials
Very helpful staff and quality products and service.
Excellent service from Beth at Trek Kingston. We will definitely be shopping there again.
Very very good service
Amazing service from the Kingston team. Love my new bike - second one I have purchased from trek kingston.
Friendly and knowledgeable staff. Fantastic service!
Fantastic staff and great producrs make a hard to beat combination.
The service I received while shopping for bike shoes was fantastic! Highly would recommend others to go shopping there.
Excellent customer service.....seriously they really do take pride in what they do. I'll be going back to them for sure. When is the last time you felt happy when you left a service establishment?
You made shopping for a bike so easy. I dreaded shopping around and comparing but your sales person was so knowledgeable and easy to communicate with that it was a simple decision.
Good inventory
Helpful staff
Tout était super ! Une excellent expérience d'achat ! (everything was perfect !, the purchase online was easy, the followup by phone and email also perfect ans the experience in store also perfect !) Thank you !
Easy to do business with
Staff are wonderful. Really want to make your ride the best it can be.
excellent customer service, great product
great bikes and amazing service
Amazing service and knowledge. Everyone worked together to help us get the bike we needed for our new adventures. The continued safety measures around covid were important to us and appreciated. Great staff!!!.
As always, your Team is the best and the experience always so friendly!!
The customer services were excellent - from assistance with picking out the right bicycle for my needs and size to instructions on how to use the various accessories I purchased.
Big thumbs up!
Great staff, owners and products!
A great variety of parts and accessories coupled with very professional, friendly service and advice. I'm always greeted by my name whenever I enter the store, which makes for a customer experience.
have been using Trek Kingston for a few years now great professional service and advice, good quality products.
Best customer service staff I have ever experienced in a bike shop in my life. From phone to in person experience props guys.
Well I have been dealing with your shop for over 15 years, the staff are always friendly and helpful. The service that we have received on our bikes has always been done to our satisfaction. Therefore unless this changes we have no other place we would deal with.
Great service.
Too early to know about the product yet.
Dependable, professional, knowledgeable
EXCELLENT SERVICE! We’ve actually been going to TREK for years and I’m always impressed with the quality of the service and how they take into account your wishes instead of trying to push higher priced products or more than you actually need. Thank you!
Excellent service! I have complete faith in Trek. They have always taken great care of my bikes - knowledgeable, friendly, prompt, and dependable. Love them!
Friendly and knowledgeable staff.
Staff & owners go out of their way to accommodate. Been dealing with Ashan & Leanne for the last 10 years from across the country in the Vancouver area & they have gone way out of their way to assist me in ensuring I have the right products & accessories for my autistic brother living in Kingston. They are my proxies for taking care of the cycling issues that mean so much to my brother. He loves them as if family.
Friendly and honest.