Customer Testimonials
Jeremiah and team did an excellent and timely job in getting my bike cartons for shipping.
Friendly professional service, without trying to inflate the bill. Personnel did not charge for work on a transferring a tire to a new wheel purchased!
It was much appreciated.
I will be bring or sending others
The staff is so helpful and knowledgeable with my concerns on set positioning and accessories to help with my rides. Great store!!
Ivan was very helpful and showed me products that met my needs. He even directed me to a less expensive bike when I was prepared to spend more money on another bike. That's good business bc I'll be back!
Great customer service
Had good service. People we worked with were friendly and helpful.
I was helped immediately and found exactly what I was looking for. Francis who helped me was so polite and knowledgeable. He lifted bikes from overhead so I could check out exactlh the bike I want. Thank you.
I put 50 miles per week on my bike so when something breaks down and needs to be repaired, I want the best bike repair team to bring her back to perfect - that is Trek Bicycle Store of Port Charlotte! Riding my bike makes me feel like a kid again and is great exercise; the Trek bike repair team is my go to pit crew! Great job as always!
Service technician (Michael) was a true pleasure to work with. He loves his job and it shows
The service and timely matter I didn't have to skip a day enjoying my 3 month bike.
I’ve been cycling for 60 years & have gone to many bike shops. Trek of Florida has build a great model for others to learn from.
Nice guy's working at the bike shop but pricing on flat coverage a little high.
Very happy with the purchase of my new Trek bicycle and equally satisfied with the subsequent service. Joseph was extremely helpful.
The woman who waited on me
Tony was was helpful! He was so knowable, He did so much to help making our new bike purchases a great experience!
Patient and knowledgeable sales staff
Good service
Great service.
The service contract has been fantastic for us… BUT the SERVICE you get from the bike techs is just wonderful !!
Cory and Billy are awesome! I was in a jam and got there before opening. Billy set me up in a hurry. You can't go wrong with this crew. Your Port Charlotte and Punta Gorda crews are the best. Remember that.
Excellent product and service by staff
Personal attention of staff, which is always informed and non-salesy.
The best and friendly service.
The service is outstanding!
Great products and excellent service!
Went in for a simple chain swap, and Jimbo was not only extremely helpful, he also offerred helpful advice on additional aspects of my Emonda. Highly recommend without reservation!
I like the quality repair work you do
Pleasant, helpful, courteous staff
Above and beyond-San Carlos; Too overwhelmed-6 mile Cypress store
Quickness of assistance, knowledge of employee.
Quick repair!!! Job well done 👏