Customer Testimonials
Highly recommend.
Staff is amazing. Service is 2nd to none.
From the initial greeting upon entering the store, to assisting in selecting the best bike for our purposes, the shopping and purchasing process was enjoyable.
Fast friendly knowledgeable and appropriate for what I needed.
Took care of my issue and contacted me promptly when finished.
This is a great store to get a new bike or equipment. The prices are very reasonable and the staff is very friendly. Highly recommend this store for all your bike needs.
Cristian is an outstanding technician.
Knowledgeable, friendly, and efficient service getting my gravel biked tuned up.
Staff was very helpful and professional. Mike did a great job on my annual maintenance and replacing the tires . Would highly recommend this store
It was a pleasure to deal with Scott.
Seems to be a good product so far but I have not had the chance to ride it due to weather
Our salesman was excellent. Explained only benefits and not pushy at all. Great team!
Great service, quick turnaround, friendly staff
My road bike was repaired in a timely and professional manner. The staff of Jeff, John and Heath were friendly and helpful.
The gentleman working on the floor was absolutely amazing. Thank you for your service to this store. Kind and patient. Definitely recommend this location.
I purchased a bike from Trek Bicycle Store of Vero Beach and have been back numerous times to purchase accessories, bike customizations and obtain service. Each time, I have been met with professionalism, courtesy and knowledgeable bike representatives that address my needs.
Fast shipping service!!!
John was very knowledgeable and helpful. He was also very friendly.
Knowledgeable, friendly, professional staff.
The bikes are high quality and last years. The staff at the north palm beach store are all very knowledgeable and have great customer service.
Knowledgeable staff. Easy to talk to.
Service/sales personnel are great. Kind and helpful.
All the staff at this store are great.
Helpful advice
It was very good service. Thank you!
Staff is great, major step up from staff at Port Charlotte store..
Great in store help and advice
Great product and great service and most importantly you stand behind your work. I have a Verve 3 and I am extremely happy with this bike.
Great service - friendly, efficient.
Quite possibly the best customer service experience I’ve ever had!
I was looking for a special bike for my girlfriend as a surprise for her birthday. I had very little knowledge about bicycles going in to the shop. Ryan greeted me immediately and ended up spending at least a half an hour educating me and helping me choose the perfect bicycle for the most important person in my life. Ryan was extremely professional, patient and generous with his time and made sure I had all the information I needed to make the right choice.
Tony helped me immensely when I picked up the gift and made sure that the bicycle was in perfect condition and advised me of the need of lights to ensure the safety of my girlfriend on her rides.
I so much appreciate the care and dedication to their clients that I received from Ryan and Tony. My girlfriend and I will be lifelong clients and I will return soon to purchase my own bicycle.
I like the bike