Customer Testimonials
Friendly and fast service. Can’t ask for much more.
Always excellent service.
Your products are known to be more expensive than others however also know to be of superior quality. I went to the store in Estero because I found the staff to be competent and professional. The young lady, Elvia Franco that helped choose the correct size and model bike was able to do so because of her attentiveness and competence. She also helped me to choose accessories. The young lady is an invaluable asset to Trek.
I brought in my humpty dumpty bike project and they put it back together again. 5 stars all day. Thank you.
Fast service,friendly staff,overall exelent service.!
Was taken care of fast and fairly Both guys worked on my job, got it done fast Very Pleased
I got great service on my lifetime tire warranty.
They provide the best bikes and the best customer service in the city.
quick and efficient service
John & Jeff, & just everyone I dealt with were so helpful. Their recommendations were spot on & they offered different suggestions that were excellent. They took great interest & gave so much attention to details & authenticity in restoring my vintage 1972 French Gitane 10 speed back to its original condition. I got chills when I saw it, it looked so great & means so much to me for many reasons! I couldn't recommend them more. They are the best at what they do & great people as well! Thank you so much for making my dream a reality❣️
My wife and I have been to this bike shop a couple of times and have always had a great experience. The staff is friendly and knowledgeable. They always have the parts we need and fix the bike in a timely manner. Definitely recommending to friends.
This is the 3rd tire/tube replacement I’ve had completed and they are professional in their interaction. They were quick with the repair and he explained why my tire failed. It was a very pleasant experience and we are thinking about buying e-bikes from them.
Good quality bike and great service.
Staff were friendly and very helpful. They were knowledgeable and took time to explain what they did with my bike. It was a pleasure to go there and I would highly recommend this store for all your biking needs.
Fixed my tire on the spot and explained correct air pressure for my bike tire
Brought a bike in to have an addition made, asked them about a tuneup due to it not running so smooth, they went above and beyond in a timely manner to address everything, very pleased!
Very friendly and attentive. Had a flat tire and brougt in rear wheel. Thought price was very high at $36 plus! Later told a tube is about $5 and it took all of 5 minutes to do job. Maybe not even that. FYI
The guys were very helpful - I had a flat that needed to be fixed - quick and easy. They did a great job and quickly too.
Quick, easy, local, great bikes.
Friendly and helpful staff provided all the answers to my questions and concerns.
Ron was very helpful, with all of my questions. Jereme also guided me to Ron and it was a group effort.
Great friendly and knowledgeable staff, awesome bikes and gear.
Great bikes, accessories and terrific customer service.
Brought the bike in for a tune up. When I got the bike back, it rode smoother than when I first bought it (used). I am now going faster, with less effort, and shifting is as smooth as it can be. The shop only did what was needed, without any extra add one that were not required. I trust the people there to guide me as to the best option for keeping the bike riding smooth
Very friendly, very informative, showed me exactly what they needed to repair and why. Good business to know about, will bring all of my bikes here.
Good quality product - helpful staff
Fast turnaround on my bike tuneup. Rides great now.
Helpful
I arrived with a flat and within 15 minutes, I was good to go and continue my ride. It made my day that I could keep going and not have to Leave and come back for it. They were so very thorough on checking things, and since I was so impressed with the store manager here on East Tamiani Trail in East Naples, he convinced me after explaining in detail the significant advantages to a service contract package that will save me a significant amount as compared to doing things ala Carte . Thanks again and I am confident that my bike will remain in to working condition. Thank you to both the lead technician and manager. HIGHLY recommend !!
Friendly staff and very helpful