Customer Testimonials
Professional and courteous staff
Friendly and efficient
Great service, from the sale moment until delivery of the bike
Excellent Customer Service!! Logan in the service dept did a great job on my old Gary Fisher!! Thanks so much!
The bicycle technicians here are top notch. They help my wife and I keep our bikes in tip-top shape. If you need your bike tuned up or major repairs, they can help!
Great !! I received the most wonderful service
The personnel were helpful, friendly and knowledgeable. Went over and above. Great place to do business.
Outstanding service
EXCELLENT CUSTOMER SERVICE !
MIKE IS A OUTSTANDING MANAGER !
I purchased my bike at Trek Bike Shop of Estero, FL. The bike technicians are phenomenal across the board, they are professional, friendly, and provide detailed service with efficiency when bringing your bike in for maintenance. The team is personable, extremely knowledgeable about the array of services they provide, as well as all products. They go above and beyond to make sure the bike your purchase is the right fit and you are a completely satisfied. Three years since buying my bike and I absolutely love all aspects of it and the services that Trek Bike Shop of Estero offers are still stellar. Trek makes amazing products that last!
Professional and helpful
The service was absolutely excellent! This was our first time visitng this location. We are trek customers but just moved over here from the other coast. The folks working here were super friendly and helpful! We will recommend this store to everyone and can’t wait to go back!
Very professional and help and a great product
Nice bikes, patient workers
We were able to get our bike fixed the same day!
Ryan was great very calm and patient
He was great to work with
Staff was supportive and offered up options for me to explore. Bikes are great quality and love riding my new bike daily.
Friendly and efficient service
Knowledgeable staff
Worked with Kristen. Great product knowledge. Made buying the right bike for our needs an easy process.
We were impressed by all the products in the showroom and how helpful everyone on the staff was- both sales and service! Thank you very much!!
My experience at this bicycle store was exceptional. The staff is very knowledgeable and professional and made my new bike purchase a breeze!
Welcoming and passionate about bike world. Knowledgeable and good at explaining product and option choices. Not pressured sales - rather committed to determining and serving your needs professionally.
High quality bikes.
Courteous, fair, friendly and professional service.
Friendly service.
Very focused on customer satisfaction
Great follow up service on my new bike!
Great customer service
Ryan was professional and knowledgeable. Also, sounds like he was a legit triathlete!