Customer Testimonials
We purchased two (2) new bicycles and repairing a trek bicycle that I bought 20 years ago. The staff was extremely helpful and knowledgeable and pleasant.
We are enjoying our new bicycles.
Steve was a great help and explained everything throughly.
Prompt service on a tube replacement, great recommendation on the mirror (it works fantastically unlike the previous "cheap' mirror I had. They got me thinking about improving the lights on my bike. If I decide, I would definitely go back there. Helpful people are always appreciated.
Always great service! I’ve had multiple bikes serviced there and they always accommodate us
Service
very helpful
The people that work there
My wife and I both bought Trek bikes recently. The staff was incredibly helpful and gave us excellent advice when picking out the bike's that would be best for our needs. I highly recommend this store to anyone looking for a great bicycle shop.
My experience in the store was terrific. Tony is a wealth of information, and he shared that generously. He is kind and helpful. I had a brief conversation with a gentleman in the repair area and found the same to be true. The only suggestion that I have is to check voicemail. After a few times of receiving no callback, I learned that it is not regularly checked. I realize that the staff is busy and don't expect an immediate answer; but, if voicemail is offered to your customers, someone should be able to check and respond to it.
Best Bikes Made in USA. The service and the employees are wonderful❤️
The workmanship from the service dept. was top notch. They were attentive and professional.
The sales manager Jeremy was willing to go the extra mile the make sure I was a satisfied customer.
I would recommend this store and it's staff highly and give them a 5 star rating.
Staff is great!
Always good people working here.
Jeff is incredibly knowledgeable and very willing to help you with your problems.
Employee was very knowledgeable about product I purchased
Products are top notch and the people are the best
Prompt and friendly service
Service was great. Easy to drop off, pick up. Timely, complete, friendly staff.
livery one is very friendly and helpful
Service was great. A bit slow. But they are very busy.
The service is always excellent
What GREAT service!! We had a flat tire in my wife's bike. If was changed right then and there. I was also shown why the tire went flat and how to prevent a similar event. Thank You Much Trek Bicycle Store!!
High quality and great service
Great product quality and friendly competent customer service personnel.
Thoroughly reviewed the bike prior to sale.
Friendly, knowledgeable and willing to work on bikes that you didn’t sell.
Great customer service! Fixed my tire issue on the spot. Very nice people.
Billy was a fantastic help in deciding what type of bike works for me and how to enjoy the benefits of the technology on the bike I ultimately purchased. He is an excellent representative of Trek. Thank you.
They are excellent to work with.
excellent service 100% recommended