Customer Testimonials
My boy loved the bike! Service and communications was excellent.
This place is great I will recommend
Fantastic customer service. 10/10
Courteous and professional. Replaced my bike flat in record time and advised I had a lifetime tire warranty which I did not remember. They are a great neighborhood shop.
Friendly services, prompt and efficient. I fell off and broke my rib. As a senior I won’t use the Sun Step Thru bike with all the extra attachments so can I sell the bike back? I can’t bike ride anymore 🤯
For those able to bike I recommend their products and especially service at Coconut Point!
Happy New Year 2026 to all you bike riders!
Straight forward
Nice and knowledgeable salesmen.
Flexible pricing to meet your budget
Good friendly service.
Prompt efficient courteous service. Quality products.
Joe went above and beyond and got my bike fixed the same day !!
You were able to repair my bike while I waited.
They are extremely helpful and friendly and take time to answer questions, and make recommendations. The services offered are perfect to help keep my bike safe and in good working order.
Fast and friendly service
The folks behind the counter are knowledgable, efficient and friendly. The store is clean and welcoming. We are fortunate to have the store in our area.
Great customer service, friendly, knowledgeable
Great service no pushy sales tactics down to earth crew that work there awesome all around
Friendly helpful people
Great services upgrading my catrike 559 recumbent. The techs are very knowlegable snd professional what they do.
Durability, reliability, affordable, dependable... Excellent customer service
Excellent customer service EVERY single time I’ve been in a trek store anywhere in SW Florida! I always leave content and with any bike issues fixed.
Good service. Bike always great after service
Friendly knowledge accommodating
I needed quick repairs on two Trek bicycles just before Christmas. No problem. The two problems were resolved promptly, and my holiday guests had bikes to ride.
great guys and technicians!
Knowledgeable employees. Answered all my questions and made my experience enjoyable.
Services are available
Great, friendly service
The outstanding customer service, can do attitude and great location.
Bismark Del Villar, the manager, is passionate about his craft and his patience and appreciation for his customers is wonderful.
This location is always well stocked, clean with a friendly, highly knowledgeable staff. It keeps me coming back!
The people especially Jaime who work for you are amazing!