Customer Testimonials
Friendly professional service.
They’ve been very accommodating. I ordered a bike tale light through the website but somehow the order got lost, Michael Schultz the manager, Marlon, and Cody have been very helpful. Mr. Schultz upgraded my bike tail light purchase to a much better one and they are holding it for me till I can pick it up on 11/20. Awesome service!!
Fast and courteous
The bicycle is excellent. Very smooth!
Good products and services. Helpful staff.
I had a tire and tube replaced in very short order. It was priced competitively and the service was outstanding
Chadwick was excellent. Friendly, knowledgable and an excellent technician.
Always helpful with tips. Very professional bike service every time I’ve brought my bike in.
Job well done
I had two bikes that needed tune ups. One bike squeaked really bad and I couldn't figure out why. Russ was the guy who restored these bikes to amazing condition. This is the 2nd time I've had bikes repaired there and they are honest, great techs who get the job done and get your bike back to you quickly! I am extremely pleased with the service received.
Thank you Russ for fixing my squeaky bike - it rides amazingly smooth!!
Great customer service for a warranty item and also minor adjustments necessary for two bikes that were purchased on your website. No appointment necessary, no questions asked. They were happy to accommodate us on two separate occasions.
Great service! Friendly people!
Product and services are great
knowledgeable personnel and prompt service
Friendly service.
Great service. Very pleasant staff.
This is the only shop I'll take my bike to for service. They do a great job, they're honest and never try to sell me something I don't need. Their turnaround time is short and their prices are fair. You don't need to go anywhere else.
Been a fan of Trek brand for years. I shop and .go for service at the Boca location because of Christian who the most knowledgeable cyclist I know. He is trustworthy and I value his opinion and work. He obviously is doing what he loves
Great customer service. They didn’t rush setting up my wife’s bike
Billy is knowledgeable, helpful and glad to be a customer
Best service very knowledgeable and fast service
The lifetime flat repair is a huge benefit as the street around Bonita Spring are littered with all sorts of spare things.
Double-digit flats and they are always around with a quick fix.
Thanks for the help!
Close proximity to our residence.
Great service
Love having a full service "locally owned and operated" bike shop that can take care of service, parts and accessories!
They take care of me with great customer service.
They were very helpful in finding the right bike for me. When I needed a tire repaired, it was fast and easy.
Fast friendly
Very knowledgeable and personable. Fair pricing.
trek bikes have always been my go to
the trek store was fantastic
actually never been to a "bad" trek store