Customer Testimonials
Helpful staff and they had the products we needed
Knowledgeable and efficient
Chris is the man. absolutely highly recommended
Everyone in the store was courteous and professional. Service Department did an outstanding job on my bike. I have been riding Trek Townie for 10 years and both of my bikes have been fabulous.
The service department is excellent. I was told at another shop that my bike was unsafe and that I would need a new one . I brought it to Trek and the told me it just needed to be serviced. Two days later, I picked it up and it rides like it was new. Thank you team!
Excellent job on bicycle completed level 2 service
Expert diagnostic skills. Prompt service. Pleasant personnel. Fair prices.
Nice people
I'm a big fan of Trek bikes. I own a Trek road bike and a Trek mountain bike.
Great serve and responsiveness by the staff.
Love the tricycle! John was very informative and friendly!
John was extremely helpful with choosing the bicycle and helping a disabled customer
Sales rep was very knowledgeable and helpful. Very happy with the service I received
I purchased my townie bike 12 years ago and my sun bike six years ago both from Trek and have them serviced at Trek yearly. I am always pleased with the service and positive reception
Trek port charlotte location is always a pleasure to work with. Those folks are always ready to help, very friendly and always follow up with what they promise.
Always friendly and respectful too!! Fast repair service. They rock.
The staff was very friendly and informal of all the questions I had. The work was everything I asked for and more and at a great price $$$. They gave me plenty of advice/assistance on my custom build and would definitely recommend them to anyone that needs work done or just help on what parts to use for your bike builds, fair/honest/and trustworthy, I will definitely be back to use their assistance in the future!! 10 out of 10 stars
Raised handle bars and got me an adaptor for air pump, (filled my tires) for free on my 1 year old bike Helped my wife get a helmet. Very friendly. Had a nice conversation about Madison Wi where we r from….
Variety, Prices and Friendliness & Helpfulness of staff.
Friendly and good technician
Excellent and professional staff along with quality products, maintenance was done in a timely manner and explained so I could understand it
The new manager is excellent!
One of the nicest bikes I ever ridden. Had to buy it and one for my wife as well.
knowledgeable, professional. helpful staff
The staff were very helpful and very fair in resolving a tire and rim problem.
Rafael always does a great job. He is very professional and personable.
It was friendly and I got the help I needed immediately
Your representative was very helpful and professional.
The guys in the shop were immediately attentive. Resolved my problem. And left me feeling like I was welcome in the shop anytime.
Servicecwas great. Brought in a bike for a repair. Work done well and quickly. Very comfortable with mechanic.