Customer Testimonials
Very knowledgeable techs, who explain service needs in plain English and don’t oversell.
Friendly and always fast service!
Friendliness and helpfulness of the staff. Plus prompt communication
Great job no issues with my bike repairs & excellent customer service
Trek is a higher quality of product, bicycle usually on customer service. John is of an exceptional quality employee that gives customer service better than anyone else in the business. He should be getting advanced.
Quality and service are great
Customer service was fantastic
Always very good advice and knowledge over the counter.
Quick service, friendly people
We just moved here from up north and I wanted to find a local bike shop that would service my 20 year old Trek 540.
Andrew and the crew from The Trek Bicycle Shop of Naples Estates were outstanding.
I hadn’t used the bike in a while and it needed a tuneup, chain, seat and front brake pads.
I went to pick it up when it was ready and it looked nearly brand new! The ride was really tight and controlled and everything worked perfectly.
I’d highly recommend them!!
Everyone at this store was great
I have purchased several bikes and have had service from Trek Bikes. They have always been very professional and easy to work with. I would highly recommend Trek to anyone looking for a bike or service.
Quality bicycles, competitive pricing. Good advice.
The staff is outstanding by bringing joy to the sale and servicing of its quality bikes. Their presence makes it a pleasure walking through the door.
Top of the line products and first class service. Could not be happier
I have enjoyed my bike and accessories immensely while in Fort Myers. They are great quality products. I really like my “flat protection” which has already come in handy a few times. The service at Trek has always been friendly, prompt, and top notch and I have referred friends for all their biking needs. Thank you!
Fantastic custome service as always.
Trek is best in class!!
Ashley Cooper
Fixed everything in 10 minutes
They fixed my brake system while I waited.
Didn’t have to drop it off and come back.
Very reasonable with pricing.
Been to this store several times. Always a nice experience.
Very knowledgeable and thorough
Fast service !
Very friendly, competent service by people who care enough to put your bike in top condition.
The guy who helped us fix flat tires on 2 bikes was friendly and efficient.
Very good service and Trek is an awesome product.
Good selection and excellent service
The store had the tube I needed for my tricycle and was able to fix it very quickly.
prompt, friendly service
Friendly and good service.
Good quality
Great!