based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome service, employees are super nice and helpful.
Knowledgeable and friendly salespeople and sraff
Loved the option of bike storage and the fact that they tuned it up was great. Very friendly customer service
Great quality products; friendly, reliable,and trustworthy service. I feel like I am among friends who share a passion for cycling.
Friendly people, great service. Definitely recommend.
The interaction overall was good but the bike is not completely fixed. I haven’t had the chance to bring it back but I will in the coming days and hopefully it will be fixed properly
Prompt and professional
Great website, amazing staff
There was an issue with my New Fx5 sport, it was taken care of without an issue!
good people.
All of the staff were very friendly and helpful. I felt welcome to ask questions and got really useful advice and feedback.
Best service and product
Sweet Pete’s had the bicycle I was interested in and the sales representative who helped me was obviously super knowledgeable and went above and beyond of what my expectations were.
Putting my bike together was really a pretty god job and the timing just perfect as they said when I first bought it. I Would love to give it a 10, however the service guy at the counter wasn’t too friendly with me when I went to pick it up.
I had many questions about gear shift bikes, because I was looking to buy one and all my knowledge is of fixed gear bikes. The customer rep (Miles) was very helpful during my session, and I tried out a Giant Contend 3 around the block. It all led to me purchasing one!
Staff was very friendly and helpful! Prices are more than other shops, but service is great and close to my home
Great service !!! Thanks for everything
Good selection of products and quick delivery when ordered online!
Fast delivery
1. Great selection and excellent prices.
2. Super helpful staff - very professional; they create a welcoming environment and make shopping a positive experience.
3. So convenient that your shop is on Bloor Street and easy to reach by transit (when not cycling).
Everything is good...! Thanks
The very friendly and attentive service.
Send an email when you receive an order.
Everything was fine - I just am not much of a "recommender"
Good stock levels. Clear website. Easy shopping experience. Fast shipping.
They are very helpful, friendly and provide good service through and after sale.
Knowledgable service and prompt response to any issues.
I didn’t even buy a bike. I put a deposit on a Trek bike with an initial delivery date of January which then became May. Brent was so great giving me a refund on my deposit.
Speed of response and mailing time
Staff very friendly and helpful.
Great products and very friendly, helpful staff!