based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Big inventory.....yea, even unto the most esoteric antiquated of parts..... appreciate it dudes
Sweet Pete’s was the first LBS I ever went to and it opened me up to a sport I never gave much thought to.
I’ve moved further away from Sweet Pete’s, but I still try to support them with online purchases or stopping in when I’m in the area.
Great customer service from John
Very fast delivery. Bought my first bike here and will always come back.
Great service, friendly staff
fast order processing, low prices
I lived that the person who checked in my bike gave a good estimate of work needed and costs. My bike was ready much faster than expected which was awesome and rides great again! All the employees I dealt with were friendly and smiling and look like they are happy where there work which is evident in the service! Keep being awesome I will be back 😀
Great order updates and quick delivery.
All good!
Just simply great all around. Specially all the staff are so friendly and helpful. I love it.
Brent was outstanding, taking all the time in the world to help with all my questions. He explained the basics and the not so basics and left me with full confidence in my purchases. I'll recommend this shop to everyone I know
Friendly and helpful and accessible via email.
Great service
There not good
friendly and knowledgeable staff
excellent service by a very tall fellow who I think is the owner
10-13 days processing is a little bit long..
Knowledgable and helpful staff.
Great service!
Excellent customer service-- very knowledgeable staff and a pleasant shopping experience overall.
Wide selection of products/parts
Experience was good.
One Garmin item I wanted didn’t appear on your website. Apparently it was out of stock at G - it would be helpful to see that instead of having to phone.
Otherwise, I’m happy.
Thanks
There was an issue with my order but i was contacted very quickly with several options and a solution was identified quickly. Very much appreciated.
Friendly staff. Called me to follow up about something I hadn't picked up. Salesperson looked out back to find a jacket that fit my size. I needed a large but there was only a medium on the rack.
Good selection, fast shipping.
It helps to have such a dashing and charismatic owner. Pete is most definitely sweet.
Great selection - my only complaint is that I live in New Brunswick!
Ride hard and strong, Lou Nilly. Be well.
You were the only local merchant who had the handlebar grips that I wanted in stock. Also, great website UX, and fast delivery!
You’re excellent as a supplier of parts and tools.
Excellent service. Fast delivery.
Extremely happy with the expertise and knowledge of the people working at Sweet Pete’s Bike Shop!!! Thank you for all the information you gave me when I made my purchase!!!
Your employees, passionate and dedicated.