based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hi more important was support I got from Brent
Thanks
Next level customer service and expertise. Brent has gone the extra mile on countless occasions throughout my new bike buying process and Tuvi has also been extremely helpful. Simply put, you’ve acquired a customer for life.
I've been a long time customer and in that time i have only ever received exceptional service in a friendly environment,
Very Happy turn around time .
Customer Service is always quick, efficient and done with a smile. Staff always seem to be looking after your best interest.
Very much appreciated all the help and patience.
Great price great service
Service is top notch and very responsive. I already referred a few people and my friend recently when in for a bike fit. He said his experience was amazing. Thank you, Pete and staff. I look forward to our next purchases including bikes for our kids as they grow up.
Great selection, location and employees
Always looking for a deal and seems like you have items on sale often . Have stock and quick service.
I get direct accurate answers to my questions.
Very fair and reasonable. I simply wish you were closer to my address !!
Regards,
First name removed
Good service with fair resolutions for difficult customer situations.
You're great, local & friendly. Super staff & lots of good stuff, keep up the great work.
I bought a bike in 2008, and have always been happy with the service maintaining it.
Brent and his team are very friendly with shoppers. I also like that you can order and pick up from Trek.
Fair pricing, good mechanics and reasonable rates. Good community outreach and helpful service
The products (quality and selection) are awesome, but it is the out of this world service that differentiates Sweet Pete's!
Rob has been a thoughtful adviser over the years as our family has needed bikes. We trust him implicitly and explicitly and have never been disappointed...in fact we have always been delighted!
You had what I needed in stock and product selection is great! The staff are knowledgeable and very helpful.
Right as I walked in the door someone said hello. And to me that shows they put the customers first previously being in retail. The young kid(bad with names) that was helping me knew his stuff and was able to help with opinions when I was asking about a fit of a jersey. I wouldn’t just recommend friends and family but strangers also.
The staff is so kind and helpful.
Kind and prompt service. Bike mechanic was honest about some issues with my bike and repaired what they considered necessary.
Staff was courteous and helpful and helped to fit bike. One item of concern-cover for seatpost adjustment was left improperly installed. Salesperson did not understand how to do install on cover.
quick shipping
Quick brake cable repair, thanks so much!
Very good repair, timely and reasonable priced.
Have lower prices
Knowledgeable and friendly staff. Good selection of gear & bikes
Great service and selection
I haven't been to Sweet Pete's often but when I have I found the staff eager to help and have a discussion about what I was looking for.
Fast service. Very thorough. The staff noticed that my rear tire also needed replacement, and confirmed the addition of work by phone.