based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Helpfully staff. Good quality products available
great mtb parts selection
Great staff willing to answer all the questions. Love my new e-bike
The covid information on your website was excellent and extremely useful. I knew how you were managing the situation and more importantly, why. I felt confident to make such a big purchase online.
The staff at the shop were very helpful and enthusiastic!
Great quick service! Friendly, efficient and affordable- even during busy time up season.
Great selection, friendly and quick service.
Had a performance tune-up done at the Bloor West location. Staff we're great, very transparent and quick to respond and the quality of work was excellent as well.
Did you receive my deposit on the 2 Giant bikes?
Quick and efficient — I love that you have an online presence, it makes your shop stand out in the west end.
Website is up to date and works well, orders are filled quickly, friendly straightforward service at pickup.
Excellent variety, friendly service,
Knowledge stuff. Thanks
You have the wrong email. Please fix and stop sending me invoices
Everything you want in a bike store. Knowledgeable staff. great selection of bikes
Delivery came fast
build a store near me in north York. Be clearer on website. My garmin explore need 8 hours to download maps. I am not happy.
got my stuff as expected
Service was exceptionally fast. Order was place/processed on a Sunday. Delivered Wednesday (by Canada Post). Great website to navigate through.
Easily accessible from a few provinces away!
I'm appreciating the professional customer service.
Easy, superfast online service. Thanks SweetPete's...it was a sweet experience.
In stock bike. Friendly service.
Good price and speedy shipping.
Great customer service. Prompt handling of online orders.
Competitive pricing. Quick delivery.
accurate descriptions, friendly staff, convenient location
Great selection and excellent online shopping experience.
I love the shop, I love the products, my only issue is online orders take a long time. I ordered some panniers last summer and they took about a week, and I just ordered a bike pump which took over a week. I don’t normally online shop and I’m sure it’s a Covid issue so I wouldn’t hold it against sweet Pete’s, but if you want to know my only issues that’s it. Otherwise great all around.
Looks like excellent service so far
Reasonable repair booking schedule (during pandemic + Spring 2021) of less than one week. Well mannered & knowledgeable staff.
(I think!) Open 7 days a week?
Great service
Great website, attention to detail, I had paired the wrong clips to the right shoes and you cats and kittens made sure I had it right. :)