based on 1681 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent personal service! Quality workmanship and parts.
Great service— skilled and friendly staff and good selection of cycling accessories
Have always been satisfied with your company.
Friendly and helpful staff. Did not try to sell me things o didn’t need
10
Staff is always next level. Products are always high quality
Amazing service from Scheller's, like always. They know their stuff and love helping out. Would recommend anybody to make their purchase from Scheller's and get service too!
I will definitely be back.
Excellent service and very knowledgeable about various repairs. Recommendation for repairs was sent to us in a timely manner.
Greg and Carter were extremely knowledgeable and helpful from start to finish. In a time where service and help is hard to find while making a purchase, Scheller's is doing great.
It was a quick and simple fix, and I even gained some knowledge in the process!
Noah did a great job with my bike setup!
Very friendly people to help me.
Quality products and excellent service
We have had several transactions with Schellers in the past 3 years which have been favorable. Josh has been on top of our inventory list weekly.
I was helped with a part I needed and they installed it.Very knowledgeable and helpful.
No pressure from Robert..He was so helpful in helping me decide what to get. I will definitely go back when I need a new bike..
Everyone was super friendlly and helpful. Nice bikes with good sales.
Known Andy for several years always professional and very knowledgeable.
No worries from me
We had a terrific experience from purchase to timely delivery, and the most gracious and thoughtful gentlemen who installed our treadmill in a very precipitous place in our home. Good solid professionals all around.
Staff is very knowledgeable and products are great quality.
Amazing customer service. Great work on my old Trek FX3. I rode 7 miles the next day and I had no issues with it.
Associate Carter was very knowledgeable and helpful. He was very attentive to me a shopper and answered all my questions. Carter helped me get just the right bike. MRW
Excellent Customer Service.
I love my new ebike. I have been wanting a bike for awhile,and my good friend that works for Scheller's in Clarksville, In. was sharing with me information about an Ebike. After about a year of talking about the Ebike I decided to purchase one. I like it so much I purchased one for my wife's birthday. I also want to say thanks to Andy in Lexington, KY who was the one I purchased the Ebike's from. Andy is very nice and very knowledgeable of the product. Thanks Sheller's
Everybody was great and I was able to get what I needed. John, the manager at the St. Matthews location is very knowledgeable and helpful!
Great inventory of bikes and supplies. Very happy with my purchase!
Good service
Very professional and inexpensive in the world we live in with high prices.
Thanks
Friendly and knowledgeable sales and service!

At St. Matthews, John and Jason do a great job with bike repairs and are quick to get bikes back. Good deals on top of the line helmets, too.