Customer Testimonials
Friendly, good work, reasonable prices
Our salesperson John was very knowledgeable on the bikes and helmets we were looking at. Highly recommend this for anyone looking for a new bike or accessories.
Great customer service and great products
Very friendly
It’s all about the attitude of the people. Other shops have wider selections of certain things, I choose to spend there because the folks are friendly
Friendly staff. Knowledgable about products.
Great quick service!
Danny Williams is why I drive past 9 bike shops to go to Phatt Tire Springdale. I have experienced all the bike shops in the area and prefer Danny Williams more so than anyone else.
Explanation was amazing and I felt very welcome
Fast service. Good quality. Friendly personnel
good service good communication
Was able to get what I wanted fairly quickly. Overall just a nice experience.
The salesman was very knowledgeable and professional and helped me get a bike, kickstand, and helmet all at a price I could afford.
Our purchase of a new bike was easy with the ability to rent a bike and try it on a family bike ride on the Bentonville trails. With 4 locations available we were able to purchase the correct size bike the next day in Rogers. Thanks for the terrific customer service at both locations.
Knowledgeable and pleasant Staff
Helpful,knowledgeable,no pressure environment
The staff was very helpful and addressed everything I brought up. I will continue to give them my business.
Mechanics (can't remember the name) were super helpful and really patient while I got my seat post adjusted. It was a small job this time but the mechanic was conscientious and professional even for a simple task.
Alex and his crew were fantastic. Went over with me in detail on what repairs needed and cost plus got the bike back on the trails in a couple of days!!!! Thanks guys. Greg Schmidt.
Good customer service.
Professional staff who quickly determined they had what I needed in stock and also installed my tires and tubes. Also had some great suggestions. Highly recommend!
Great service
Super timely, quick, extremely helpful. Enjoyed the experience every time I’ve chosen to use this shop.
Fast and friendly service. The staff are very friendly and professional, great products, great service. They will take care of all your bike needs
Customer service is great. Just getting into biking with my kids and I felt welcomed
Kevin was great I brought my bike in due to a broken spoke on a carbon rim. Kevin located the spoke fixed trued the wheel got my bike back to me in much less time than I expected. Kevin is the reason I will be back and what separates this bike shop from others.
We came in right before closing on a Friday, and we were able to get 5 bikes in several different sizes for the whole family to ride around. The staff was really helpful and gave us excellent service and recommendations on rides and even food! :) A+
Very kind and professional! Really needed my Pedego bike tire replaced and nowhere to go since the OKC Pedego shop is gone. They were kind enough to fix me up and in a timely manner to get me back cycling! Highly recommend!
The service was fantastic. Great employees.
They rock!