Customer Testimonials
I like the collection of products you carry in your shop and the friendly staff! Thanks for running a great shop and carrying great product lines! Thank you for being a Salsa and Surly Dealer!
Friendly and accommodating service on a mail order shipment.
Thank you for always making my experience wonderful.Thanks Adam and the Phat Tire team
No excelente servicio y atención. Mil gracias
Friendly staff and quick service
Staff special ordered three items for me. No deposit needed and product arrived less than a week later. Great service.
Was looking for a tandem-folding-e-trike kids bike, but ended up just buying some gore-tex underwear instead. Thanks for the help!
The best service at the best location for the best price.
Your sales people were. Super helpful
I have always had a good experience from the Fayetteville Phat Tire
Jayden has always been courteous and so knowledgeable about bikes and racks and we will definitely always go back
I really appreciate having this shop immediately adjacent to the Greenway, and knowing whenever I have an issue, they're more than willing to help.
Great staff.
Now how about replacing the Trailside Coffee shop. Really disappointed to see them gone as during the summer heat and long hot rides, they were a mirage in the heat. Going to miss them
On April 1, 2024 I was hit by a truck while riding my Cannondale in Norman, Oklahoma. Had to have wrist surgery with titanium plate for a compound fracture. A couple of weeks later I telephoned Phat Tire Norman and Dane Price answered the phone. He volunteered to pick up my bike for repairs and was at my home in 20 minutes. I was astounded at this great service which only kept getting better. My 1997 bike essentially had to be completely overhauled. Dane called 2 or 3 times over the ensuing weeks, keeping me appraised of the work progress on my bike. He is an outstanding employee who is personable, pleasant and knows your business well. My bike looked like new when he delivered it back to my house. I took my first long ride this morning (7/3/24) and it operates great. Dane deserves credit for making me a new loyal customer. I spent over $200 in your Norman store yesterday on new gear and have more to purchase in the near future.
Crew members worked with manufacturer to provide an agreeable solution. for my problem. All parties contributed a fair amount to resolve the problem.
Intelligent staff
Manager and employees were friendly and took care of our bike needs quickly. Answered questions and were very helpful.
The store personnel are knowledgeable and friendly. I appreciated the interaction and friendliness.
Helpful and friendly staff.
They were there to help get our bikes back on the trail so we could enjoy vacation. Thanks!
Very helpful and great staff!
Great team, great store, great having y’all along in the Graveler.
You guys did an unbelievable support job at the Arkansas Graveler. Working from sun rise, riding, and keeping on wrenching until you couldn't see the bolts anymore.
Wow!
What a team!
Nichol and all are the best. :-)
All the best - Nikolaus
(shadyNiksGarage)
Speed and professionalism
The reps are very knowledgeable, friendly, and helpful! Thank you!
Very friendly and helpful workers.
Great service! Fast, friendly and great conversation too!
I have been using your shop and you have always done a great job working on my bike. So when I decided to up grade and buy a new bike your store was the first place I shopped. Told them what I was looking for and they showed me and let me ride one of their rental bikes. The price was competitive and I liked the Verse 3. So I went and looked at some other bikes and decided to come back and buy in Springdale were I had been treated so well before.
The service, expertise and the team.
Great, fast service!!!
Great Service
Daniel and Jameson, I'm sorry if I got the names wrong, but the two people I spoke with on the phone were very helpful with the bike flights and purchase of a bike off a private individual.
Your pros are great! They answered all my newbie questions.
The store lay-out is wonderful, and it really walks customers through the store. The sealed concrete was a clean, solid look also. You are doing a great job with limited space.
I'm definitely coming back!