Customer Testimonials
Fantastic group of employees. Everyone has been wonderful as we’ve popped in for purchases and repairs. Best shop in town and they’ve been busy everytime we’ve been in. Repairs were done quickly and very professionally.
The staff is unbelievably helpful and knowledgeable! I am just getting started as a cyclist and the team was very attentive to my questions, help me set up my bike correctly, and have provided on going support any time I need. I will be doing a lot more business with them!
Great guys that helped me out in a pinch when I needed a replacement dropper post! Highly recommend!!
Staff are amazing
The shop in Roger’s is very nice, lots of the latest products and the service is great. I’m on vacation and not familiar with the area and the guys shared info about the local trail system. Will be back to buy more goodies! Bravo!!! 10 stars from me.
Your staff was friendly and helpful. Your shop was nicely laid out and well stocked.
Great customer service!
Fantastic staff. Always have been helpful.
Incredible staff! Friendly, helpful & knowledgable
Phat Tire has everything you need for any type of biking, and they had very helpful and friendly service!
Customer service is phenomenal!
Good service and knowledge. Very helpful for whatever you need
Just want to thank the service department for getting my son's bike in and worked on, before he had to go back to school. Always appreciate you guys.
Great customer service, Mark is the best
When I arrived I was greeted with enthusiasm and courtesy. The Employees took the time to accommodate my every need and went out of their way to make sure I was treated right. Will definitely be back and recommend this shop to everyone. Thank you
Cat was extremely helpful about answering our questions. He helped us understand the nuances of the various bikes, especially as relates to mountain biking. Great job!!!
Friendly and efficient service at a fair price.
Excellent service and wonderful rental bikes.
Great selection, friendly staff, and good prices!
Fast and efficient purchase, Kuat rack was in stock and ready to go.
Great service!
Knowledgeable staff, very helpful. Although prices are a little high.
Excellent products. Excellent service.
your staff is very professional and approachable. Great guys and probably girls too, but I didn’t see gals.
Friendly service and expertise knowledge of bikes.
I love the team here, they are so accommodating and helpful!!
Great customer service! I brought in an e-bike and they were able to get the part ordered quickly and installed the part for me. Very quick turnaround time! Thank you!!
I walked into Phat Tire for the first time looking for a specific bike. After my research, I wanted a Trek Domane endurance bike. Kevin was quick with his introduction and very welcoming. After describing what I was looking for, he allowed me to test ride a few bikes to get a good fit and then we continued our search. After several minutes of conversation, Kevin took the time to research what available products he had for my specific needs. Kevin provided detail about every spec on the Domane and found my dream bike. It was transported from Bella Vista over a week’s time to OKC. During the week, Kevin reached out a few times to keep me updated and we scheduled a time for pickup. Upon arrival to the bike shop, my bike was in perfect condition and ready for the road.
Not only did Kevin help me in a tremendous way, he also helped my best friend. On the same day, my friend came with me looking for a bike as well. Kevin fitted him for frame size, asked a few questions and got a bike perfect for him. We asked for an upgrade on the gear set and it was no issue for Kevin. We understood the additional fee and were happy to proceed. During the week, Kevin kept us updated on the progress of the upgrade for the second bike. Once we arrived to pick up both bikes, we left with 2 amazing rides!
We purchased some additional gear and accessories thanks to Kevin and his expertise on what makes cycling great.
A huge thanks to Kevin for his service, expertise and cooperation to get us on our new rides!
From the time I hit the door, I was greeted by a genuinely friendly mechanic. I wish I’d asked his name, because he went over and above to fix a sticky dropper post that was driving me nuts! It was a bit more complicated than that, but he worked with it until he resolved the problem. Made my day! Got a great jersey with all the AR trails listed too. Love it! What a great pile of fun area you live in! We’ll definitely be back and will refer anyone who asks to your shop. Thanks a ton!
Price, selection and most of all great staff and service