Customer Testimonials
Great variety of products and a wonderful staff that is always willing to help!
Customer service is the best. They got a Trek FX 5 in that had been on order for over a year. I was originally paying on it but was informed that delivery had been slipped more than 6 months. At that time they refunded my money. The bike arrived last week with my name still on it and they were kind enough to call me to see if I was still interested. I was so I bought it. Great bike.
Our family has bought several bikes from y’all over the years. Always good advice and service. Enjoying my new bike. Great neighborhood business. First name removed
Friendly, knowledgeable, helpful and honest. What more would any customer want?
Thank you for your help and you are very knowledgeable about what I needed and what I did not need I highly recommend you to anybody thanks
Fast, courteous service with excellent work on my bike at a very reasonable price.
It's just nice having a real, true bike shop.
Your service department went above and beyond to repair my bike and install it in a trainer. I was a unhappy customer in the past, but the way i was treated this time around made me a very happy customer.
You are local. Open on Sunday, Reasonably priced. Responsive when bikes are serviced.
At Outspokin, I always feel like the most important person in the room, whether buying a new bike or getting my brakes adjusted. Outstanding customer service!
Friendly, knowledgeable personnel!
Service done in a timely fashion, with good communication between the shop and customer.
Knowledgable, qualified and professional advice on both maintenance and purchasing of bikes.
Outspokin knows bikes! Excellent teams in sales AND service departments. Friendly atmosphere with professional people and competitive pricing. They will meet your biking needs.
The service department is excellent. They always respond quickly. They give appropriate advice.
My bicycle service was completed in a timely manner!
Everyone at Outspokin is friendly and helpful. They are knowledgable and from my many years of experience with them, they make suggestions that are motivated by what is right for you and your bike, and it isn't motivated by them making more money.
I have been going to Outspokin for over 25 years and have had nothing but positive experiences. I've purchased three mountain bikes for me and one for my five year old daughter. The bikes they sell last, and yearly maintenance and tune-ups keep them going strong. The only reason that I trade in and purchase a new bike is because there have been so many advances and different styles that after 6 or 7 years I feel it's time to get a new one.
Bobby Wysner
Thanks to the staff for a wonderful purchase experience! I ordered a bicycle for my husband's birthday and they delivered in record time! They were friendly, professional, and courteous.
My sales rep was very thorough and helped me to find the best fit bike for myself.
Your service & knowledge is amazing
Great staff….. Always available to help.
Friendly and definitely willing to explain items and give advice.
They are close by and reasonable.
Upon bringing a bicycle in for repair, I was given a list of parts needing replacement, an estimate for costs and a projected date it would be completed.
The bicycle was ready for pick up prior to the date anticipated and the cost was less than anticipated estimate.
The staff knowledgeable and apparently extremely efficient!
Great Work!!!
Friendly staff, excellent service
Customer service was top notch. You went out of your way to accommodate me and my schedule and even to do a quick tune up on my bike free of charge.
all good
Friendly and knowlegeable staff.
We just purchased our second bicycle from Outspokin in the past 2 months. This one was a gift for my wife. Your sales staff at both locations were excellent in getting me the right model and size. They had it prepped and ready to ride upon arrival.
Prompt service.