Customer Testimonials
I am a longtime customer and it has been my experience that Outspokin is the best bike shop in the state! Excellent customer service and very qualified and capable bike mechanics.
Outspokin is my go to bike service and sales shop in Columbia, I am a daily bike rider.
Great mgr Martin. Very patient and knowledgeable.
James was excellent in giving information and not being a pushy salesman/trying to up sale me on things I didn’t need. He helped me make an educated purchase and and was a wealth of knowledge
I just picked my bike up from servicing it and I couldn’t be happier. Jayson and the service team always make sure that my bike is ready to go. Thanks!
Friendly Service. Its nice to know that there is a bike shop I can count on.
I like your knowledge concerning bicycle repair and maintenance. Your pricing is reasonable and your work gets the job done.
Fast, friendly
Service is great
Great selection, prices and fantastic service
Fantastic work to replace my tire and wheel. Great communication and pricing.
The staff is always professional and very helpful!
Buy a bike from outspokin and they take care of it for you.
Great service from a small local business. Had two bikes in for service that were purchased from Outspokin Bicycles at the irmo location. One of the bikes is an older Trek model purchased new around 8 years ago. The staff addressed my list of concerns and told me what needed to be addressed and what did not need attention at this point in time. Great staff, great service.
Friendly, knowledgeable, courteous staff and competitive prices. Highly recommend. Thank you!
Nice.
Great customer service. Prompt, quality work and prices reasonable.
Max was so helpful and patient! We interfaced with both the Columbia and Irmo stores and found all personnel knowledgeable and so kind. We purchased 2 e-bikes and are happy with them. Looking forward to a long, happy relationship!
All the staff are friendly, knowledgeable and passionate. I would recommend them for any bicycle related needs.
Great, friendly and quick repair
They were friendly and reasonable with updating my bike
Exact fit.
One stop shop
Great team to work with! Very competent and friendly!
Chuck was awesome to work with! He fixed my son’s Merlin and offered us the best customer service. It is very unusual to get that kind of five star treatment anywhere. He explained everything to me and treated me like family. I’ll definitely be back and will happily refer anyone to you.
Great service and willing to work with those of us just getting started riding!
Very personal and accommodating.
The brake pads were exactly what I needed. Service department helped me to make sure I have the right ones and how to break them in. I did exactly what they said they were perfect. Thanks
You fixed my jogging stroller as soon as I walked in. And super fast at a decent price
Great customer service and the staff was very knowledgeable.
A very customer friendly knowledgeable staff. The turnaround service is amazing!!!