Customer Testimonials
Store employee "Br", went above and beyond to help me out with trying a bicycle, adjusted seat position, height even changed out the existing grips so I could get the bike more dialed into my liking. I ultimately didn't purchase that model but the customer service was fantastic!
Cost estimate was met. Delivery time was met. What more can one say other than the workmanship was excellent.....
Prompt service. Knowledgeable personnel.
IMT is and has been since it opened, my go-to place for all things bike - bikes, parts, service and clothes! Each is excellent, the people are friendly, and the shop is welcoming.
Everyone was very friendly and very helpful . They answered all my questions .
I will be back .
Thanks
First name removed
I very much like your bike repairs knowledge.
I received the order sooner than expected.
Great selection of products, a friendly staff and knowledgeable! Good product lines that are durable to use for many years!
Very informative, upfront, and friendly
Fantastic service! Thanks
Each time I go camping in the desert, this is where I take my bike. I trust the helpers. They ahve been so amazing!
These guys are great. Very professional service and fixed right the first time. Definitely recommend
Good quality bikes, clothing, and outdoor equipment and great service.
I am always greeted when I walk into the store. The staff is very friendly and immediately asks if they can help me. Love this place!
Shop did a great job getting my bike ready to go to Europe.
Thanks for cleaning up the bike so well!
Rode Bogus yesterday on the new tires, they were great and that little bump in the front rim is gone and does not catch my eye at speed anymore (one less thing to keep an eye on at speed)
Lets hope Alp d' Huez doesn't kick my butt!
Russ
Great gear excellent service and fast shipping
Friendly and knowledgeable staff.
It’s all high quality even the service
Great people and work!
The job on my bike turned out better than I had hoped for!
I needed to get something and it was a birthday present. I ordered it with plenty of time for it to get there but it arrived way earlier than they originally estimated putting my mind at ease that it wasn't going to make it. Didn't overcharge for the shipping either! I'm pleased and will check them again when I need something.
Amazing customer service!
Great price, fast shipping. Thank you!
Ryan’s customer service is outstanding! He took the time to answer my questions . I’m completely satisfied with learning which bike was right for me and my specific needs. I’ve only had a few times to ride the bike in between the rain we had today. I’m looking forward to many rides in the future. The bike is very comfortable. Especially now that I know how to use the gears correctly. I have already recommended the Meridian store to my friends. Thank you. Terry
Very knowledgeable and fast.
Very friendly and helpful! They were super accommodating and great to work with.
I bought 2 bikes from IMT in 2022 and the products are perfect for me (Giant DEFY 1 and Giant Mountain Bike) and the after sale service is always fast and hassle free. I used to be a loyal
customer of REI but they are not in the same league as your shop in Boise.
IMT does a great job of cultivating the product line. Staff is always friendly and supportive, and the store environment is a great place to be.
One of the employees, Jerod, was very helpful in helping me find the right solution for my bike. Also just made great conversation in the meantime. I came to this store for the first time looking for break service, and the first shop I went to was way too busy. IMT was very quick, and as I mentioned above, very very helpful. Never going to a different bike shop again!!
Knowledgeable and friendly. Answered all of our questions thoroughly.