Customer Testimonials
Excellent!
Was not able to fix several problems with our Calfee Tandem and took it to Idaho Mountain touring in Meridian for the first time. They called Calfee directly and including me in the conversations. Duncan, a very experienced service technician, was able to fix all the issues going on with the Calfee. I was very impressed with there high end professionalism. Very talented team. I will always take my Calfee from now on to Idaho Mountain Touring in Meridian.
Product availability
Great selection of products. Very friendly, helpful & knowledgable staff.
Awesome ..They have what ur looking for and Ship next day !!
Killer Service ..Solid Shop ..!!!!
Thx ....Cocktail Dave
People are spectacularly friendly and knowledgeable.
Their staff was quick to meet my. Ike needs.
Outstanding employees and great products. Dax is stellar
I loved that everything was as expected. I researched the product on their easy to use website, I chatted with their representative (Mark, I think) on their website through chat, I was told it was in stock and should arrive Friday, I purchased and it arrived on Friday. Product was better than expected. I will definitely use Idaho Mountain Touring again!
You had the products I was looking for. And shipped super fast. I also really liked that you used the smallest boxes possible to ship. Great website, easy to navigate, not to busy or crowded on mobile, Relevant pictures. Will reccomend due to good website experience and fast shipping. Carriers take how long they take, but you got it in the mail quick and I like that.
The hard-to-find product was in stock and you shipped it the very same day that I ordered it. Also, your shipping charge was one of the most reasonable I have seen anywhere. I will definitely do business with you again!
Excellent service and expertise as well as friendly staff. I always leave very satisfied.
Thanks!
Service was awesome, frequent updates rock.
I bought something off the web site that I could not find anywhere else. Mark emailed me to apologize and let me know that it was out of stock. I emailed him back seeking help finding the item and he called me. He then got with the manufacturer rep and was able to secure the item for me. I couldn't be more pleased. I will continue to shop and your site and recommend you to anyone I can. Just great customer care provided in this case!
I really appreciate the time (hours) taken to explain the fit and features of the available bikes and doing an excellent job of helping me select the best bike for me needs.
The first time we patronized this business. We left the bike and were told we could pick it up the next afternoon. We received a call only hours after leaving the bike.
We were extremely satisfied.
Great service by knowledgeable people.
Thanks for the manner in which you are handling the pandemic. IMT is the safest place I have shopped since the pandemic struck.
Prompt, courteous service. Great product line.
The staff is always ready to help and very knowledgeable
Great selection of products, super fast shipping, excellent customer service. Love supporting local business... all the way from New Jersey!
great service, great customer communication. product was out of stock but they worked quickly to get the product to me (when out of stock everywhere else)
Quality of product
Helpful people and good quality stuff.
While I appreciate the products you sell, it is the people that would really keep me coming back. Thanks especially to Emma and Dax.
Superb customer service! Thanks to Bill, Mark and Sam!
Very prompt and friendly service!
Great selection of gear and clothing. Friendly staff!
Great customer service and friendly. Very helpful!
You took care of me right away and made this a very pleasant experience with quality parts and service
Good variety. Friendly and helpful staff.