based on 1601 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had to call you guys to find out my bike was done. It was just sitting there finished for 2-3 days and I never got a call saying to come pick it up.
As far as I'm concerned, if you ride a Bike you need Helen's. Great product breadth and customer service.
Personal and thoughtful service
Best store and service in town.
Sales staff are knowledgeable and helpful Support of La Grange
Great sales staff (Cameron) and service (Eddie & Freddy), and good invwntory.
Plenty of help with friendly faces.
Rental service was very flexible and responsive
Service representative worked with me to solve all the issues with my bike. Not a simple fix, and my bike is now working better than ever!
People who work there
Knowledgable staff and convenient location
Knowledgeable Mechanics
Friendly service
Great service great prices great people
Very professional and knowledgeable. Maintenance team is excellent.
Repair crew is great
your staff!
Friendly, reasonable price, and fast & efficient service.
Great knowledgeable team
Love Johnny and Monty
Great brands, perfect service and very knowledgeable people work here!!
Great service when I dropped of my bike to the service department.
Deep knowledge of the bikes you sell and service, personal touch with customers, basic decency and fairness in the way you operate the business.
Great experience pre-ordering and picking up at the store. Thank you!
always a great selection and sizes for smaller stature. also the employees are very knowledgeable, helpful and nice.
Love Helen’s!
Best service!
Everyone is so friendly, experienced and helpful!
Services were awesome and they always want to get it right the first time . Higley recomme ded store .
The service department is the best I’ve found. They understand that a day without your bike is a big deal, and are great at turning around repairs. They also are happy to put the finishing touches on home maintenance projects. Thanks guys!
For my bike service they replaced the shifting cable and tidied up all of my cable housing neatly
Service was awesome !