Helen's Cycles
2501 Broadway
Santa Monica
CA 90404
United States

Average rating: 9.5 out of 10 based on 4947 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 22, 2025 — Rated 10 out of 10 by Tyler Mumford Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Your repair staff takes extra care to make sure my bike is running well. My next bike will come from Helen, too!
Report a concern   August 20, 2025 — Rated 10 out of 10 by M.W. Helen's Cycles Santa Monica
What do you like about our products and services?

Nice bike and perfect service.
Report a concern   August 20, 2025 — Rated 10 out of 10 by Jeffrey Schwedock Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Great service with knowledgeable people working there.

Report a concern   August 19, 2025 — Rated 10 out of 10 by William Kerr Helen's Cycles Santa Monica
What do you like about our products and services?

Everyone at Helen's cares, simple as that!
Report a concern   August 19, 2025 — Rated 10 out of 10 by Arash Behtash Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Very friendly staff, great service and amazing store in Manhattan Beach, CA
Report a concern   August 19, 2025 — Rated 10 out of 10 by Radu Logoteti Helen's Cycles Santa Monica
What do you like about our products and services?

friendliness, promptness, reliable service. Everybody deserves credit. I want to mention Wilbert because he was the person that helped me the couple of times. Thanks.is

Report a concern   August 19, 2025 — Rated 10 out of 10 by B.S. Helen's Cycles Santa Monica
What do you like about our products and services?

There’s always an answer to your questions, equipment, accessories, upgrade parts and more on hand. You can find a staffer who knows your specialty and can advise accordingly. My family has been coming to Helen’s for over 30 years and once I moved to LA, I did too. And they’ve been big players in the community, sponsoring and local clubs and rides.

Report a concern   August 19, 2025 — Rated 10 out of 10 by M.K. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

The staff
Report a concern   August 19, 2025 — Rated 10 out of 10 by Rob Mattern Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Service was awesome !
Report a concern   August 19, 2025 — Rated 5 out of 10 by C.C. Helen's Cycles - Manhattan Beach
How did we disappoint you and what can we do to make things right?

I had to call you guys to find out my bike was done. It was just sitting there finished for 2-3 days and I never got a call saying to come pick it up.
Report a concern   August 19, 2025 — Rated 10 out of 10 by Steven Romick Helen's Cycles Santa Monica
What do you like about our products and services?

As far as I'm concerned, if you ride a Bike you need Helen's. Great product breadth and customer service.

Report a concern   August 18, 2025 — Rated 10 out of 10 by J.K. Helen's Cycles Santa Monica
What do you like about our products and services?

Personal and thoughtful service
Report a concern   August 18, 2025 — Rated 10 out of 10 by S.B. Helen's Cycles Santa Monica
What do you like about our products and services?

Best store and service in town.
Report a concern   August 18, 2025 — Rated 10 out of 10 by J.B. Helen's Cycles Santa Monica
What do you like about our products and services?

Sales staff are knowledgeable and helpful Support of La Grange
Report a concern   August 12, 2025 — Rated 10 out of 10 by Long Nguyen Helen's Cycles Santa Monica
What do you like about our products and services?

Great sales staff (Cameron) and service (Eddie & Freddy), and good invwntory.
Report a concern   August 11, 2025 — Rated 10 out of 10 by Jake Strieker Helen's Cycles Santa Monica
What do you like about our products and services?

Plenty of help with friendly faces.
Report a concern   August 11, 2025 — Rated 10 out of 10 by J.B. Helen's Cycles Santa Monica
What do you like about our products and services?

Rental service was very flexible and responsive

Report a concern   August 11, 2025 — Rated 10 out of 10 by M.R. Helen's Cycles Santa Monica
What do you like about our products and services?

Service representative worked with me to solve all the issues with my bike. Not a simple fix, and my bike is now working better than ever!

Report a concern   August 10, 2025 — Rated 10 out of 10 by Christian Loubek Helen's Cycles Santa Monica
What do you like about our products and services?

People who work there
Report a concern   August 9, 2025 — Rated 10 out of 10 by S.N. Helen's Cycles Santa Monica
What do you like about our products and services?

Knowledgable staff and convenient location
Report a concern   August 8, 2025 — Rated 10 out of 10 by D.S. Helen's Cycles Santa Monica
What do you like about our products and services?

Knowledgeable Mechanics

Report a concern   August 6, 2025 — Rated 10 out of 10 by K.H. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Friendly service

Report a concern   August 4, 2025 — Rated 10 out of 10 by Michael Hendifar Helen's Cycles Santa Monica
What do you like about our products and services?

Great service great prices great people

Report a concern   August 4, 2025 — Rated 10 out of 10 by M.J. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Very professional and knowledgeable. Maintenance team is excellent.
Report a concern   August 3, 2025 — Rated 10 out of 10 by J.N. Helen's Cycles Santa Monica
What do you like about our products and services?

Repair crew is great
Report a concern   August 3, 2025 — Rated 10 out of 10 by V.C. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

your staff!
Report a concern   August 2, 2025 — Rated 10 out of 10 by Timothy Gomez Helen's Cycles Santa Monica
What do you like about our products and services?

Friendly, reasonable price, and fast & efficient service.
Report a concern   August 2, 2025 — Rated 10 out of 10 by Michael Raimondi Helen's Cycles Santa Monica
What do you like about our products and services?

Great knowledgeable team
Love Johnny and Monty
Report a concern   August 1, 2025 — Rated 10 out of 10 by Scott Herron Helen's Cycles Santa Monica
What do you like about our products and services?

Great brands, perfect service and very knowledgeable people work here!!
Report a concern   July 31, 2025 — Rated 10 out of 10 by C.S. Helen's Cycles Santa Monica
What do you like about our products and services?

Great service when I dropped of my bike to the service department.

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