Customer Testimonials
Great services! Friendly people!!!! And quick to take care of our needs!!
Very personal and professional services from people who know and love biking. It is very low pressure. You feel like they they care you get the right bike and not the most expensive. Evan was amazing to work with but honestly the entire team there is amazing.
The quality is the best. Great selection. Service is great.
Prompt friendly service.
Good selection of products & staff who know their products & offer sound advice.
Helpful service department who know bikes!
I felt Matt took kid time with me and really listened to what was important to me. I can’t wait for the weather to get nice so I can ride!!!!
Bike service staff asked insightful questions that helped me decide which maintenance options were best for my bikes.
Full range of bikes in stock and great, knowledgeable service.
Jake has been the best bike specialist I’ve ever worked with
The variety of bikes and staff make Eddy’s our go to. I’ve worked with Steve on three bike purchases and he is patient in answering all questions. He’s extremely professional and knowledgeable.
Great products, knowledgeable and courteous staff, fast efficient service.
Fast, friendly service from knowledgeable people, and a large selection of bike and accessories to choose from. Worth the drive from Chardon every time.
Great location, clean store well stocked with inventory and friendly staff.
Quality products and abundant inventory. Skilled well trained sales reps and mechanics.
Excellent service and help with setting up my new Specialized mountain bike.
They were ready with the rack ordered by the North Olmsted store, so this was quick and easy for me.
The Eddy’s team members are knowledgeable, accessible and willing to tap into inventory at other stores when needed.
Landon and his crew are always on top of their game. They have given me great advice as well as excellent service.
They have guided me on purchases so that I can get the best bike or accessories to meet my needs.
The service has always been rock solid.
Staff was very good and addressed the issue with my bicycle
Very helpful and knowledgeable staff!
Estimated wait time was 10 business days. Got the bike back in 5. Looks great!
Great customer service and great bike!
Really, really great advice and service. Landon and his crew there are tremendously knowledgeable. I've been going there for over a decade and they have always given excellent advice as well as great service.
Good variety of bikes and parts. Staff is very knowledgeable.
reliable, high quality
Great products. Very friendly staff (Landon was so nice to me yesterday!)
Great customer service skills
Well trained staff. Very friendly.
Great people who are super helpful with a ton of knowledge, experience and expertise.